Dealing With Clients’ Emotional Needs

Dov Treiman
Dov Treiman | Adam Leitman Bailey, P.C.

Mr. Treiman was involved in private practice for fifteen years before devoting his principal time to the collecting, editing, writing, and publishing of scholarly research materials in landlord-tenant law.

Live Video-Broadcast: November 8, 2024
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2 hour CLE
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Program Summary

Practicing attorney and former pastor, Dov Treiman, looks at the ethical and moral requirements for treating clients as genuine humans who are driven and constrained by their emotional needs and limitations. Eschewing a one-size-fits-all approach, Treiman examines both the needs of clients to have their emotional needs processed and the desire of some to keep matters strictly on a business level.

Key topics to be discussed:

  • Managing crises
  • Recognizing which areas of the law are on their face more emotion laden than others
  • How to practice the technique known as “active listening”
  • Using gentle speech and demonstrating empathy
  • Managing aggression
  • Dealing with the attorney’s own emotional needs

Date / Time: November 8, 2024

  • 1:00 pm – 3:10 pm Eastern
  • 12:00 pm – 2:10 pm Central
  • 11:00 am – 1:10 pm Mountain
  • 10:00 am – 12:10 pm Pacific

Closed-captioning available

Speakers

Dov Treiman_myLawCLEDov Treiman | Adam Leitman Bailey, P.C.

Mr. Treiman has been a partner at Adam Leitman Bailey P.C. since 2006 and chairs the Landlord-Tenant Civil Litigation Practice. Mr. Treiman was involved in private practice for fifteen years before devoting his principal time to the collecting, editing, writing, and publishing of scholarly research materials in landlord-tenant law. His writings include numerous articles in the New York Law Journal and many articles in the Landlord-Tenant Practice Reporter.

Mr. Treiman was the Founding Editor and Contributor of a great many articles to Landlord Tenant Monthly (4 volumes); Editor and Commentator, The Housing Court Reporter (24 volumes); Editor and Commentator, Treiman’s Commentaries (3 volumes); Editor, The Housing Court Reporter Chronological Annotator (3 volumes); Editor, The Housing Court Reporter Plaintiff-Defendant Tables (2 volumes); Editor, The Housing Court Reporter Digest (7 volumes); Editor and Commentator, Treiman’s New York Landlord Tenant Statutes Annotated (3 volumes); Editor and Commentator, Treiman’s Rent Stabilization Code Annotated (3 volumes); Editor and Author, Treiman’s Trial Manual; Editor and Principal Author, Treiman’s Encyclopedia and Dictionary (2 volumes); Editor and Commentator, Treiman’s Leading Cases (2 volumes); Editor, Public Documents of the DHCR; Editor, The Loft Board Reporter (18 volumes); Editor, The New York City Administrative Law Reporter (3 volumes); Editor, Landlord Tenant Appellate Reporter (7 volumes).

Of these, undoubtedly, the most important is the Housing Court Reporter, the standard work used by all the New York City courts and all quality practitioners of landlord-tenant law to search through some 50,000 cases for applicable precedents for appellate briefs, legal documents and motions.

Mr. Treiman was also commissioned by the State of New York to produce special editions of several of these works for their use in chambers by each of the Housing Judges.

In all, Mr. Treiman has written over 80 volumes on the subject of landlord-tenant law and has often been quoted as authority in decisions written by the various courts and by other legal commentators. Mr. Treiman is a principal author of most of the standard form leases and related documents in use throughout the New York City area and has created customized versions of many of these documents for the firm’s clients. Mr. Treiman has also written several other books on non-legal topics, both fiction and non-fiction.

Mr. Treiman is a highly sought lecturer on landlord-tenant subjects and has been retained by most of the providers of Continuing Legal Education in New York State. He was the principal consultant to the New York Times for landlord-tenant matters. Mr. Treiman is the Chair of the Board of Advisors of the Apartment Law Insider.

Mr. Treiman has been recognized for this work with featured biographies in Who’s Who in American Business, Who’s Who in American Law, Who’s Who in America and has been designated in AVVO as “Superb,” and has repeatedly been designated as a Super Lawyer.

Mr. Treiman earned his Bachelor’s Degree from the State University of New York at Stony Brook and his Juris Doctor from St. John’s University, School of Law. Mr. Treiman has also received certificates from the Hebrew University in Jerusalem and from Princeton Theological Seminary “With Distinction.” Mr. Treiman has studied numerous languages and is strongly conversant in several of them.

Agenda

I. Managing crises | 1:00pm – 1:20pm

II. Recognizing which areas of the law are on their face more emotion laden than others | 1:20pm – 1:40pm

III. How to practice the technique known as “active listening” | 1:40pm – 2:00pm

Break | 2:00pm – 2:10pm

IV. Using gentle speech and demonstrating empathy | 2:10pm – 2:30pm

V. Managing aggression | 2:30pm – 2:50pm

VI. Dealing with the attorney’s own emotional needs | 2:50pm – 3:10pm

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