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Introduction to Hospitality Law Episode One: Core Responsibilities of Innkeepers (Presented by HospitalityLawyer.com®)

Foundational legal principles for hotel operations covering guest rights, innkeeper responsibilities, liability limits, and removal procedures.

2025-11-05 13:00:00

Program Details

2025-11-05 13:00:00

Program Details

2025-11-05 13:00:00

Over 1,000+ webinars

2025-11-05 13:00:00

Course Overview

Mastering Innkeeper Legal Responsibilities and Guest Relations

2025-11-05 13:00:00

Participants will learn the legal framework governing hotel operations, including guest removal procedures, liability limitations, and privacy obligations. These principles enable hospitality professionals to manage daily legal challenges while minimizing risk.

Format

CLE Credit

2h CLE Credits

Level

Intermediate

Length

2

Key topics that will be covered

01
Guest Relationships
Transient guests hold revocable licenses, not leasehold interests, enabling lockouts without judicial orders.
02
Signage Requirements
Jurisdiction-specific signage includes safety warnings, limited liability notices, and human trafficking information.
03
Property Liability
Innkeeper liability for guest property can be limited through statutory posting and safe requirements.
04
Guest Removal
Hotels may remove guests for nonpayment, disruptive behavior, illegal activity, or safety concerns.
05
Privacy Rights
Guest privacy must be balanced with hotel operational needs and law enforcement requests.
06
Reasonable Care
Hotels must provide reasonably safe premises, qualified employees, proper training, and emergency response.

Program schedule

clock 1:00 pm - 1:30 pm EST

Signage Requirements and Legal Notices in Hospitality Settings

This session examines the extensive signage requirements hotels must meet, from public area warnings and pool safety markers to guest room postings for limited liability protection. Participants will learn about maximum room rate notices, human trafficking signage mandates, and firearms policy postings that vary significantly by jurisdiction.

Stephen Barth.Stephen Barth.
Justin BragielJustin Bragiel
clock 1:30 pm - 2:00 pm EST

Understanding Innkeeper Liability for Guest Property Protection

Explore the scope of hotel responsibility for guest belongings, including how limited liability statutes can cap exposure when proper signage and safe deposit procedures are followed. This session also covers bailment situations such as valet parking and luggage check, along with best practices for documentation and third-party contractor management.

Stephen Barth.Stephen Barth.
Justin BragielJustin Bragiel
clock 2:00 pm - 2:10 pm EST

Scheduled Break for Attendees

A brief intermission allowing participants to refresh before continuing with the remaining sessions. Use this time to review notes and prepare questions for upcoming topics.

Stephen Barth.Stephen Barth.
Justin BragielJustin Bragiel
clock 2:10 pm - 2:40 pm EST

Legal Grounds for Removing Guests from Property

This session covers the permissible legal grounds for guest removal, including nonpayment, disruptive behavior, illegal activity, and safety concerns. Participants will learn proper documentation requirements, the importance of avoiding the term ‘eviction,’ and how to work effectively with law enforcement during removal situations.

Stephen Barth.Stephen Barth.
Justin BragielJustin Bragiel
clock 2:40 pm - 3:10 pm EST

Guest Privacy Rights and Hotel Access Limits

Examine the balance between guest privacy expectations and hotel operational rights, including the legal status of Do Not Disturb signs and proper responses to law enforcement requests. This session addresses the landmark Patel decision, PCI DSS compliance requirements, and strategies for maintaining law enforcement relationships while protecting guest data.

Stephen Barth.Stephen Barth.
Justin BragielJustin Bragiel
Stephen Barth.

Stephen Barth.

HospitalityLawyer.com®

Justin Bragiel

Justin Bragiel

Texas Hotel & Lodging Association

Stephen Barth.

Stephen Barth.

HospitalityLawyer.com®

Stephen Barth, author of Hospitality Law and coauthor of Restaurant Law Basics, is an attorney, the founder of HospitalityLawyer.com, the annual Hospitality Law Conference series, and the Global Travel Risk Summit Series. As a professor at the Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, he teaches courses in hospitality law and leadership. He is #3 on Global Guru’s Top 30 Hospitality Thought Leaders & Influencers for 2023. In addition to legal and travel risk mitigation insight, Stephen specializes in communicating the importance of Emotional Intelligence in leadership roles; and has provided valuable insight to many companies including The Methodist Hospital System, Wyndham Worldwide, Dine Equity, Business Travel News and Aramark. His fun, fast-paced presentations provide practical information and solutions to enhance your personal and professional life.

Education & Credentials

He earned a B.A. in Economics, an M.A. in Communications, and a J.D. from Texas Tech University. His faculty profile also describes decades of work in hospitality law and leadership education, alongside litigation-support and expert-witness work in hospitality-related matters.

Recognition & Leadership

He has received University of Houston teaching recognition, including the Career Teaching Excellence Award, and other teaching honors noted in his professional materials. He has also been recognized by GlobalGurus in its hospitality rankings, including being listed as the #1 hospitality professional for 2022 and appearing in the 2023 and 2024 lists.

Professional Involvement

His work includes building HospitalityLawyer.com as a platform serving hospitality lawyers and industry leaders with legal, safety, and risk-management resources. He is also associated with industry-facing conferences and summits that convene professionals around hospitality legal risk and travel risk management.

Experience

Across more than three decades at the University of Houston’s Hilton College, his profile notes teaching and speaking activity at significant scale, including thousands of students taught, extensive publishing, and hundreds of industry presentations. His work also includes being retained in litigation contexts and contributing expertise on hospitality-related standards of care and operational risk.
Justin Bragiel

Justin Bragiel

Texas Hotel & Lodging Association

Justin R. Bragiel is the General Counsel and Legislative Director for the Texas Hotel & Lodging Association (THLA), the largest state lodging association in the United States, serving over 5,000 member businesses by providing operational, technical, educational, marketing, and communications services, in addition to governmental affairs representation. Based in Austin, Texas, Justin joined THLA in February 2008 and has since become the association’s primary legal voice and legislative strategist. He directs THLA’s legal team and governmental affairs team, manages THLA’s lobbyist contractors, and assists the CEO in the operations of THLA as a nonprofit trade association, including budgeting, governance, and employee management. He handles a broad range of legal and legislative issues on behalf of Texas hoteliers, and is a regular public speaker before local governments, conferences, and legislative bodies.

Education & Credentials

Justin earned a Juris Doctor from Texas Wesleyan University School of Law in 2007 now Texas A&M School of Law and holds a Bachelor of Arts in Political Science/Government from the University of Texas at Austin. He is a member of the Texas Bar.

Recognition & Leadership

Justin has served as a published contributor to CLM (Claims and Litigation Management) Magazine on hospitality law topics. In November 2013, he testified before the U.S. House Energy and Commerce Subcommittee on Oversight and Investigations at a hearing on "The Impact of Patent Assertion Entities on Innovation and the Economy," representing THLA and the broader Texas hotel industry on the issue of patent troll litigation targeting hotels for their use of wireless internet devices.

Professional Involvement

Justin is an active contributor to the broader hospitality law community. He is a member of the Texas Bar and a recognized contributor to HospitalityLawyer.com, where he has published guidance on issues including patent infringement demand letters, hotel occupancy tax, and other legal concerns facing Texas hoteliers. He has presented at the AAHOA Annual Convention alongside THLA's legal team, offering hotel law seminars covering employment law, ADA compliance, hotel occupancy tax audits, and non-paying stay-over guest issues. He has also presented on Hotel Occupancy Tax (HOT) matters before city councils and convention and visitors bureaus across Texas.

Experience

Prior to joining THLA, Justin gained experience at Marilyn Shell, Attorney at Law, and at Bank of America, where he served as a Banking Center Service Manager. Since joining THLA in February 2008, his legal practice has centered on the full spectrum of hospitality law, including local and state hotel occupancy tax, regulatory issues, contract law, employment issues, and governmental affairs. He has advocated before the Texas Legislature on issues including tourism public improvement district legislation, human trafficking prevention training requirements, and pandemic-era industry relief programs. His speaking and educational engagements span hotel law seminars for AAHOA, the Hospitality Law Conference, CVBs, city councils, and THLA's own annual Short Course, covering topics including employment law, ADA compliance, occupancy tax compliance, and contemporary legal issues in hospitality operations.
Stephen Barth.

Stephen Barth.

HospitalityLawyer.com®

Stephen Barth, author of Hospitality Law and coauthor of Restaurant Law Basics, is an attorney, the founder of HospitalityLawyer.com, the annual Hospitality Law Conference series, and the Global Travel Risk Summit Series. As a professor at the Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, he teaches courses in hospitality law and leadership. He is #3 on Global Guru’s Top 30 Hospitality Thought Leaders & Influencers for 2023. In addition to legal and travel risk mitigation insight, Stephen specializes in communicating the importance of Emotional Intelligence in leadership roles; and has provided valuable insight to many companies including The Methodist Hospital System, Wyndham Worldwide, Dine Equity, Business Travel News and Aramark. His fun, fast-paced presentations provide practical information and solutions to enhance your personal and professional life.

Education & Credentials

He earned a B.A. in Economics, an M.A. in Communications, and a J.D. from Texas Tech University. His faculty profile also describes decades of work in hospitality law and leadership education, alongside litigation-support and expert-witness work in hospitality-related matters.

Recognition & Leadership

He has received University of Houston teaching recognition, including the Career Teaching Excellence Award, and other teaching honors noted in his professional materials. He has also been recognized by GlobalGurus in its hospitality rankings, including being listed as the #1 hospitality professional for 2022 and appearing in the 2023 and 2024 lists.

Professional Involvement

His work includes building HospitalityLawyer.com as a platform serving hospitality lawyers and industry leaders with legal, safety, and risk-management resources. He is also associated with industry-facing conferences and summits that convene professionals around hospitality legal risk and travel risk management.

Experience

Across more than three decades at the University of Houston’s Hilton College, his profile notes teaching and speaking activity at significant scale, including thousands of students taught, extensive publishing, and hundreds of industry presentations. His work also includes being retained in litigation contexts and contributing expertise on hospitality-related standards of care and operational risk.
Justin Bragiel

Justin Bragiel

Texas Hotel & Lodging Association

Justin R. Bragiel is the General Counsel and Legislative Director for the Texas Hotel & Lodging Association (THLA), the largest state lodging association in the United States, serving over 5,000 member businesses by providing operational, technical, educational, marketing, and communications services, in addition to governmental affairs representation. Based in Austin, Texas, Justin joined THLA in February 2008 and has since become the association’s primary legal voice and legislative strategist. He directs THLA’s legal team and governmental affairs team, manages THLA’s lobbyist contractors, and assists the CEO in the operations of THLA as a nonprofit trade association, including budgeting, governance, and employee management. He handles a broad range of legal and legislative issues on behalf of Texas hoteliers, and is a regular public speaker before local governments, conferences, and legislative bodies.

Education & Credentials

Justin earned a Juris Doctor from Texas Wesleyan University School of Law in 2007 now Texas A&M School of Law and holds a Bachelor of Arts in Political Science/Government from the University of Texas at Austin. He is a member of the Texas Bar.

Recognition & Leadership

Justin has served as a published contributor to CLM (Claims and Litigation Management) Magazine on hospitality law topics. In November 2013, he testified before the U.S. House Energy and Commerce Subcommittee on Oversight and Investigations at a hearing on "The Impact of Patent Assertion Entities on Innovation and the Economy," representing THLA and the broader Texas hotel industry on the issue of patent troll litigation targeting hotels for their use of wireless internet devices.

Professional Involvement

Justin is an active contributor to the broader hospitality law community. He is a member of the Texas Bar and a recognized contributor to HospitalityLawyer.com, where he has published guidance on issues including patent infringement demand letters, hotel occupancy tax, and other legal concerns facing Texas hoteliers. He has presented at the AAHOA Annual Convention alongside THLA's legal team, offering hotel law seminars covering employment law, ADA compliance, hotel occupancy tax audits, and non-paying stay-over guest issues. He has also presented on Hotel Occupancy Tax (HOT) matters before city councils and convention and visitors bureaus across Texas.

Experience

Prior to joining THLA, Justin gained experience at Marilyn Shell, Attorney at Law, and at Bank of America, where he served as a Banking Center Service Manager. Since joining THLA in February 2008, his legal practice has centered on the full spectrum of hospitality law, including local and state hotel occupancy tax, regulatory issues, contract law, employment issues, and governmental affairs. He has advocated before the Texas Legislature on issues including tourism public improvement district legislation, human trafficking prevention training requirements, and pandemic-era industry relief programs. His speaking and educational engagements span hotel law seminars for AAHOA, the Hospitality Law Conference, CVBs, city councils, and THLA's own annual Short Course, covering topics including employment law, ADA compliance, occupancy tax compliance, and contemporary legal issues in hospitality operations.

Credits by state

AK2.0
AL2.0
AR2.0
AZ2.0
CA2.0
CO2.0
CT2.0
DC2.0
DE2.0
FL2.5
GA2.0
HI2.0
IA2.0
ID2.0
IL2.0
IN2.0
KS2.0
KY2.0
LA2.0
MA2.0
MD2.0
ME2.0
MI2.0
MN2.0
MO2.4
MS2.0
MT2.0
NC2.0
ND2.0
NE2.0
NH120.0
NJ2.4
NM2.0
NV2.0
NY2.0
OH2.0
OK2.5
OR2.0
PA2.0
RI2.5
SC2.0
SD2.0
TN2.0
TX2.0
UT2.0
VA2.0
VT2.0
WA2.0
WI2.0
WV2.4
WY2.0

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Requirements

The Alabama State Bar MCLE Commission requires attorneys to complete 12 credits, including 1 ethics, by December 31 of each year. All credits must be reported by February 15 of the following year. A maximum of 12 credits, including 1 ethics credit, may be carried over for 1 year only.  

Formats

  • Attorneys can earn unlimited “live” credit through live seminars, live webcasts, and co-sponsored locations with MyLAWCLE-Alabama approved programs
  • Attorneys are limited to 6 credits per compliance period of “online” programs through MyLAwCLE On-Demand programs