Bringing more than two decades of experience in the consumer protection arena, she advises highly regulated businesses on a wide range of privacy, advertising, and other consumer protection issues.
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Are telemarketing concerns keeping you up at night? Although individual TCPA cases decreased in 2024, class action suits significantly increased. In this course, Michele Shuster, former consumer protection regulator and a partner at Mac Murray & Shuster LLP, discusses key telemarketing laws, how best to comply with them, and the risks faced by businesses that don’t. Covered topics include a summary of the TCPA, including Do Not Call laws and text messaging best practices, regulated technology considerations, state laws and mini-TCPAs, class action case studies, and more.
Key topics to be discussed:
Date / Time: April 17, 2025
Closed-captioning available
Michele Shuster | Mac Murray & Shuster
Michele Shuster is the Managing Partner at Mac Murray & Shuster and former Chief of the Ohio Attorney General’s Consumer Protection Section. Bringing more than two decades of experience in the consumer protection arena, she advises highly regulated businesses on a wide range of privacy, advertising, and other consumer protection issues. Michele has an extensive background in the teleservices industry and regularly represents clients in matters before federal and state regulatory agencies, issues legal opinions on companies’ outbound dialing solutions, conducts telemarketing compliance audits, and provides defense in government enforcement actions.
I. Summary of TCPA | 1:00pm – 2:00pm
Break | 2:00pm – 2:10pm
II. Outline of state law | 2:10pm – 2:30pm
III. Litigation updates and trends | 2:30pm – 3:10pm
only $395 yearly
only $395 yearly