Program Details
2026-04-08 12:00:00
Over 1,000+ webinars
Course Overview
2026-04-08 12:00:00
1.5h CLE Credits
Intermediate
1.5
12:00 pm - 12:15 pm ESTChronic understaffing and unrelenting demand have made burnout the defining workforce crisis in hospitality. This segment examines how fatigue, scheduling failures, and staff attrition compound each other and how those pressures translate directly into legal exposure for hotel and restaurant operators
Stephen Barth.Kendall Kelly HaydenJordan B. Schwartz. 12:15 pm - 12:30 pm ESTFront-line management conduct is among the greatest drivers of hospitality employment litigation. This segment addresses how supervisory behavior, culture failures, and inadequate manager training generate discrimination, harassment, and retaliation claims that consistent operational leadership could have prevented.
Stephen Barth.Kendall Kelly HaydenJordan B. Schwartz. 12:30 pm - 12:45 pm ESTHotels and restaurants carry a dual safety obligation to their workforce and guests. This segment examines how training gaps, supervision failures, and inadequate security protocols create overlapping premises liability and negligence exposure for operators across the hospitality industry.
Stephen Barth.Kendall Kelly HaydenJordan B. Schwartz. 12:45 pm - 1:00 pm ESTWhen service fails in hospitality, legal liability often follows. This segment explores how operational breakdowns, from food and beverage incidents and third-party delivery disputes to negligent supervision and vendor failures, expose hotel and restaurant operators to significant civil claims.
Stephen Barth.Kendall Kelly HaydenJordan B. Schwartz. 1:10 pm - 1:25 pm ESTExpanding leave mandates and eroding employee trust are reshaping hospitality’s legal landscape. This segment covers safety leave, bonding leave, and FMLA intersections and examines how mishandled requests and retaliatory manager responses generate some of the costliest employment disputes operators face.
Stephen Barth.Kendall Kelly HaydenJordan B. Schwartz. 1:25 pm - 1:40 pm ESTScheduling platforms, biometric timekeeping, and third-party delivery technology have introduced new legal risks into hospitality operations. This segment examines how automation and algorithmic management create wage exposure, misclassification liability, and employee relations challenges attorneys advising hospitality clients must address.
Stephen Barth.Kendall Kelly HaydenJordan B. Schwartz.Stephen Barth, author of Hospitality Law and coauthor of Restaurant Law Basics, is an attorney, the founder of HospitalityLawyer.com, the annual Hospitality Law Conference series, and the Global Travel Risk Summit Series. As a professor at the Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, he teaches courses in hospitality law and leadership. He is #3 on Global Guru’s Top 30 Hospitality Thought Leaders & Influencers for 2023. In addition to legal and travel risk mitigation insight, Stephen specializes in communicating the importance of Emotional Intelligence in leadership roles; and has provided valuable insight to many companies including The Methodist Hospital System, Wyndham Worldwide, Dine Equity, Business Travel News and Aramark. His fun, fast-paced presentations provide practical information and solutions to enhance your personal and professional life.
Kendall Kelly Hayden is a Member of Cozen O’Connor’s commercial litigation practice in the firm’s Dallas office, concentrating in transportation and hospitality law, retail, employment matters, professional liability defense, product liability defense, and construction defect matters. She serves as relationship partner for clients across a wide range of legal needs and is positioned to connect clients with appropriate counsel across Cozen O’Connor’s many practice areas. Hayden’s hospitality client representations include international golf management companies, hotels and restaurants, boutique bed and breakfasts, party suppliers, spas, marinas, and country clubs.
Jordan B. Schwartz is a partner specializing in complex employment-related issues and ADA compliance. He defends employers against claims of discrimination, harassment, misappropriation of trade secrets, and wage and hour violations, and counsels on all aspects of the employer-employee relationship.
Stephen Barth, author of Hospitality Law and coauthor of Restaurant Law Basics, is an attorney, the founder of HospitalityLawyer.com, the annual Hospitality Law Conference series, and the Global Travel Risk Summit Series. As a professor at the Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, he teaches courses in hospitality law and leadership. He is #3 on Global Guru’s Top 30 Hospitality Thought Leaders & Influencers for 2023. In addition to legal and travel risk mitigation insight, Stephen specializes in communicating the importance of Emotional Intelligence in leadership roles; and has provided valuable insight to many companies including The Methodist Hospital System, Wyndham Worldwide, Dine Equity, Business Travel News and Aramark. His fun, fast-paced presentations provide practical information and solutions to enhance your personal and professional life.
Kendall Kelly Hayden is a Member of Cozen O’Connor’s commercial litigation practice in the firm’s Dallas office, concentrating in transportation and hospitality law, retail, employment matters, professional liability defense, product liability defense, and construction defect matters. She serves as relationship partner for clients across a wide range of legal needs and is positioned to connect clients with appropriate counsel across Cozen O’Connor’s many practice areas. Hayden’s hospitality client representations include international golf management companies, hotels and restaurants, boutique bed and breakfasts, party suppliers, spas, marinas, and country clubs.
Jordan B. Schwartz is a partner specializing in complex employment-related issues and ADA compliance. He defends employers against claims of discrimination, harassment, misappropriation of trade secrets, and wage and hour violations, and counsels on all aspects of the employer-employee relationship.
Requirements
The Alabama State Bar MCLE Commission requires attorneys to complete 12 credits, including 1 ethics, by December 31 of each year. All credits must be reported by February 15 of the following year. A maximum of 12 credits, including 1 ethics credit, may be carried over for 1 year only.
Formats
