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38 practice areas
New sections: AI & the Law, Practice Management
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A Lifeline for Deadlines – Managing Mail, ERE, and More in the AI Era – NOSSCR 2026 Fall National Conference – Track II (Presented by National Organization of Social Security Claimants’ Representatives)

Every firm has stared at a screen asking what went wrong with a case. The answer is standardization. Learn to use technology to standardize your firm’s procedures — mail, ERE, and more — reducing the critical misses and slip-ups that cause cases to die off.

2026-10-15 15:45:00

1 hours

Program Details

2026-10-15 15:45:00

2026-10-15 15:45:00

1h CLE Credits

2026-10-15 15:45:00

1 hours

Program Details

2026-10-15 15:45:00

Program Details

2026-10-15 15:45:00

Over 1,000+ webinars

2026-10-15 15:45:00

1 hours

Course Overview

AI Can Tell You What Went Wrong. Standardization Stops It Happening

2026-10-15 15:45:00

We’ve all been there: staring at the computer screen for fifteen minutes straight, puzzling together what went wrong with a case. What happened? Why didn’t we catch it? With AI, those questions are sometimes easier to answer in post — but a post-mortem is not a fix.

The real problem is systemic. A missed item of mail, a slip in the ERE, a procedure that lives in one person’s head — operations issues like these produce the critical misses that cause cases to die off. Solving them in advance, rather than diagnosing them after, is the difference between a lifeline and an autopsy.

The key word is standardization. You walk out knowing how to use technology to effectively standardize your firm’s procedures — mail, ERE, and more — reducing the risk of the misses and slip-ups before they cost a case.

Format

CLE Credit

1h CLE Credits

Level

Intermediate

Length

1

Key topics that will be covered

01
What Went Wrong?
The familiar failure moment — staring at the screen, puzzling together what happened with a case and why nobody caught it.
02
AI in the Post-Mortem
How AI makes it easier to answer what-went-wrong questions after the fact.
03
From Diagnosis to Prevention
Moving beyond answering in post to actually solving systemic operations issues before they happen.
04
Standardization
The key word: what it means to standardize your firm’s procedures across mail, ERE, and more.
05
Technology as the Enforcer
Using technology to effectively standardize those procedures firm-wide.
06
Keeping Cases Alive
Reducing the risk of critical misses and slip-ups that cause cases to die off.

Program schedule

clock 3:45 pm - 4:45 pm EST

A Lifeline for Deadlines - Managing Mail, ERE, and More in the AI Era

We’ve all been there, staring at the computer screen for fifteen minutes straight, puzzling together what went wrong with a case. What happened? Why didn’t we catch it? With AI, it’s sometimes easier to answer these questions in post, but how can we actually solve systemic operations issues to prevent them from happening in the first place? The key word here is “Standardization.” This session discusses how to use technology to effectively standardize your firm’s procedures, reducing the risk of critical misses or slipups in your firm that can cause cases to die off.

 

Eligible for up to 1 CLE Credit Hour

 

This session was originally submitted for CLE as a live, in-person presentation and a live webcast for the 2026 Fall National Conference and may be eligible for self-study credit. Each state handles self-study credit differently; for questions, please consult your State Bar Association.

 

Recorded Thursday, October 15, 2026.

Jonathan FrevolaJonathan Frevola
Al FrevolaAl Frevola
Jonathan Frevola

Jonathan Frevola

The Disability Champions

Al Frevola

Al Frevola

The Disability Champions

Jonathan Frevola

Jonathan Frevola

The Disability Champions

An MBA graduate of Waseda University in Tokyo and current COO at The Disability Champions, Jonathan entered the industry in 2021 during the COVID-19 pandemic.

Professional Involvement

He has also consulted with other lawyers on their use of Prevail.

Experience

Drowning in mail and disinfectant, he had to quickly concoct new systems to standardize firm procedures and break the cycle of falling behind. He has designed almost all of the firm’s procedures from scratch, ensuring tasks are properly delegated and trackable. On top of that, he has led the charge in introducing new software automations and efficiencies, designing programs that speed up handling of cases so that the team can tackle real problems. Although he is not an attorney, he has what most attorneys lack - an understanding of how to apply technology to manage a business.
Al Frevola

Al Frevola

The Disability Champions

Albert “Al” Frevola is Chief Executive Officer and lead attorney for The Disability Champions.

Education & Credentials

He graduated from University of Miami, magna cum laude, with a business degree in 1987. In 1990, he graduated in the top 5% of his class at University of Miami School of Law.

Recognition & Leadership

He has been recognized by Best Lawyers in America, an award widely regarded by both clients and legal professionals as a significant honor.

Experience

Al is a seasoned trial attorney with significant trial experience in federal and state courts and administrative hearings. Al has handled thousands of Social Security disability hearings on behalf of the firm’s clients. Al is married with three children, and he lives in Lauderdale by the Sea, Florida.
Jonathan Frevola

Jonathan Frevola

The Disability Champions

An MBA graduate of Waseda University in Tokyo and current COO at The Disability Champions, Jonathan entered the industry in 2021 during the COVID-19 pandemic.

Professional Involvement

He has also consulted with other lawyers on their use of Prevail.

Experience

Drowning in mail and disinfectant, he had to quickly concoct new systems to standardize firm procedures and break the cycle of falling behind. He has designed almost all of the firm’s procedures from scratch, ensuring tasks are properly delegated and trackable. On top of that, he has led the charge in introducing new software automations and efficiencies, designing programs that speed up handling of cases so that the team can tackle real problems. Although he is not an attorney, he has what most attorneys lack - an understanding of how to apply technology to manage a business.
Al Frevola

Al Frevola

The Disability Champions

Albert “Al” Frevola is Chief Executive Officer and lead attorney for The Disability Champions.

Education & Credentials

He graduated from University of Miami, magna cum laude, with a business degree in 1987. In 1990, he graduated in the top 5% of his class at University of Miami School of Law.

Recognition & Leadership

He has been recognized by Best Lawyers in America, an award widely regarded by both clients and legal professionals as a significant honor.

Experience

Al is a seasoned trial attorney with significant trial experience in federal and state courts and administrative hearings. Al has handled thousands of Social Security disability hearings on behalf of the firm’s clients. Al is married with three children, and he lives in Lauderdale by the Sea, Florida.

Credits by state

AK1.0
AL1.0
AR1.0
AZ1.0
CA1.0
CO1.0
CT1.0
DC1.0
DE1.0
FL1.0
GA1.0
HI1.0
IA1.0
ID1.0
IL1.0
IN1.0
KS1.0
KY1.0
LA1.0
MA1.0
MD1.0
ME1.0
MI1.0
MN1.0
MO1.2
MS1.0
MT1.0
NC1.0
ND1.0
NE1.0
NH60.0
NJ1.0
NM1.0
NV1.0
NY1.0
OH1.0
OK1.0
OR1.0
PA1.0
RI1.0
SC1.0
SD1.0
TN1.0
TX1.0
UT1.0
VA1.0
VT1.0
WA1.0
WI1.0
WV1.2
WY1.0

1000+

Live stream programs

24/7

Access to live webinars & recordings

70,000+

Trusted by Legal Professionals

1000+

Live stream programs

24/7

Access to live webinars & recordings

70,000+

Trusted by Legal Professionals

1000+

Live stream programs

24/7

Access to live webinars & recordings

10,000+

Trusted by Legal Professionals

1000+

Live stream programs

24/7

Access to live webinars & recordings

70,000+

Trusted by Legal Professionals

MCLE Credits

Alabama
Approved
Alaska
Approved
Arizona
Approved
Arkansas
Approved
California
Approved
Colorado
Pending
Connecticut
Approved
Delaware
Pending
District of Columbia
No Required
Florida
Pending
Georgia
Pending
Hawaii
Approved
Idaho
Pending
Illinois
Pending
Indiana
Approved
Iowa
Pending
Kansas
Pending
Kentucky
Pending
Louisiana
Pending
Maine
Pending
Maryland
No Required
Massachusetts
No Required
Michigan
No Required
Minnesota
Pending
Mississippi
Pending
Missouri
Approved
Montana
Pending
Nebraska
Pending
Nevada
Approved
New Hampshire
Approved
New Jersey
Approved
New Mexico
Approved
New York
Approved
North Carolina
Pending
North Dakota
Approved
Ohio
Pending
Oklahoma
Pending
Oregon
Pending
Pennsylvania
Approved
Rhode Island
Pending
South Carolina
Pending
South Dakota
No Required
Tennessee
Approved
Texas
Approved
Utah
Pending
Vermont
Approved
Virginia
Not Eligible
Washington
Approved
West Virginia
Pending
Wisconsin
Pending
Wyoming
Pending

Alabama

Requirements

The Alabama State Bar MCLE Commission requires attorneys to complete 12 credits, including 1 ethics, by December 31 of each year. All credits must be reported by February 15 of the following year. A maximum of 12 credits, including 1 ethics credit, may be carried over for 1 year only.  

Formats

  • Attorneys can earn unlimited “live” credit through live seminars, live webcasts, and co-sponsored locations with MyLAWCLE-Alabama approved programs
  • Attorneys are limited to 6 credits per compliance period of “online” programs through MyLAwCLE On-Demand programs