Program Details
2026-09-17 13:00:00
Over 1,000+ webinars
Course Overview
2026-09-17 13:00:00
2h CLE Credits
Intermediate
2
1:00 pm - 2:00 pm ESTAs artificial intelligence chatbots become increasingly integrated into everyday life, they are also creating new legal, ethical, and product liability challenges. This session explores the evolution of chatbot technology, beginning with the machine learning principles and self-improving algorithms that led to the development of today’s large language models (LLMs). Attendees will gain an understanding of how LLMs differ from traditional linear computing models and why their probabilistic reasoning can produce unpredictable or harmful outcomes.
The program will also examine the shift from the “attention economy” to the emerging “intimacy economy,” where AI systems are designed to foster increasingly personal and emotionally engaging interactions with users. Against this backdrop, the session will analyze potential product defects in AI chatbots, including issues such as automorphism—the tendency to attribute human characteristics and intent to AI systems—and sycophancy, where chatbots reinforce user beliefs or behaviors rather than providing accurate or balanced information. Through this discussion, participants will better understand the legal risks, emerging theories of liability, and practical considerations surrounding the design, deployment, and regulation of AI-powered conversational systems.
Matthew P. Bergman 2:10 pm - 3:10 pm ESTAs AI chatbots become increasingly relied upon for information, advice, and emotional support, courts and regulators are beginning to confront the significant legal questions arising from their use. This session examines the growing body of cases involving allegations that chatbot interactions have contributed to self-harm, suicide, and psychotic episodes, as well as claims stemming from inaccurate or harmful advice that may give rise to malpractice and professional liability concerns. Attendees will explore the current landscape of pending litigation against AI developers and technology companies, including the legal theories being advanced by plaintiffs and the defenses likely to shape future case law. The program will conclude by addressing the broader challenges that lie ahead, including evolving standards of care, regulatory developments, product liability issues, and the responsibilities of organizations deploying AI-powered conversational systems in increasingly sensitive contexts.
Matthew P. BergmanMatthew P. Bergman is an attorney, law professor, philanthropist, and advocate who has become the nation’s leading legal voice on social media accountability. As founder of the Social Media Victims Law Center, he pioneered the use of product liability law to overcome Section 230—the shield social media companies had relied on for decades to evade responsibility for their dangerously defective platforms—and his firm now represents more than 2,500 clients harmed by these companies. A veteran product liability litigator who has recovered over $1 billion for his clients, Matthew has carried the fight for injured victims from the courtroom to legislatures on both sides of the Atlantic.
Matthew P. Bergman is an attorney, law professor, philanthropist, and advocate who has become the nation’s leading legal voice on social media accountability. As founder of the Social Media Victims Law Center, he pioneered the use of product liability law to overcome Section 230—the shield social media companies had relied on for decades to evade responsibility for their dangerously defective platforms—and his firm now represents more than 2,500 clients harmed by these companies. A veteran product liability litigator who has recovered over $1 billion for his clients, Matthew has carried the fight for injured victims from the courtroom to legislatures on both sides of the Atlantic.
Requirements
The Alabama State Bar MCLE Commission requires attorneys to complete 12 credits, including 1 ethics, by December 31 of each year. All credits must be reported by February 15 of the following year. A maximum of 12 credits, including 1 ethics credit, may be carried over for 1 year only.
Formats
