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2025-08-20 13:00:00

2 Credits

Explore how cognitive biases affect attorney-client relationships and learn trauma-informed strategies for more ethical, effective legal representation.

2025-08-20 13:00:00

Explore how cognitive biases affect attorney-client relationships and learn trauma-informed strategies for more ethical, effective legal representation.

2025-08-20 13:00:00

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Trusted by Legal Professionals

1000+

Live stream programs

24/7

Access to live webinars & recordings

70,000+

Trusted by Legal Professionals

1000+

Live stream programs

24/7

Access to live webinars & recordings

70,000+

Trusted by Legal Professionals

Key topics that will be covered

What will you learn

Attorneys will learn how cognitive biases shape client assumptions, how trauma manifests in legal settings, and practical strategies for trauma-informed representation.

What will you gain

Attorneys will gain tools for active listening, transparent communication, and addressing biases to build stronger client relationships and more effective advocacy.

Understanding Bias
Bias is universal; attorneys must recognize and address unconscious assumptions.
Domestic Violence
Misconceptions about victims can lead to severe consequences in family law cases.
Trauma Recognition
Trauma impacts client behavior, including defensiveness, avoidance, and missed appointments.
Client Communication
Active listening and transparent communication build trust with traumatized clients.
Ethical Obligations
Unchecked bias risks violating duties of competence and communication under ABA rules.
Self-Awareness
Attorneys should pause, reflect, and consult colleagues to challenge their blind spots.

What will you learn

Attorneys will learn how cognitive biases shape client assumptions, how trauma manifests in legal settings, and practical strategies for trauma-informed representation.

What will you gain

Attorneys will gain tools for active listening, transparent communication, and addressing biases to build stronger client relationships and more effective advocacy.

Agenda

Session 1

How Cognitive Biases Shape Client Assumptions

Session 2

Communication Strategies for Difficult Client Conversations Part I

Break

Scheduled Break

Session 3

Communication Strategies for Difficult Client Conversations Part II

Session 4

Ethical Implications of Misunderstanding Client Needs

clock 1:00 pm - 1:45 pm EST

How Cognitive Biases Shape Client Assumptions

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

This session explores how implicit and explicit biases operate in legal practice, from case assessment to courtroom strategies. Participants will examine the neuroscience behind mental shortcuts and learn why recognizing bias is essential to fulfilling ethical obligations of competence and independent judgment.

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

clock 1:45 pm - 2:00 pm EST

Communication Strategies for Difficult Client Conversations Part I

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

Attorneys will develop techniques for active listening and transparent communication with clients who may harbor distrust of the legal system. This session addresses how trauma manifests in legal settings and strategies for building trust despite power dynamics.

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

clock 2:00 pm - 2:10 pm EST

Scheduled Break

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

A short intermission allowing participants to refresh before continuing with communication strategies. Use this time to reflect on concepts discussed in the previous sessions.

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

clock 2:10 pm - 2:40 pm EST

Communication Strategies for Difficult Client Conversations Part II

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

Building on Part I, this session focuses on managing client expectations, addressing concerns beyond immediate legal matters, and navigating communication challenges in fast-moving cases. Participants will learn practical approaches for honoring clients as whole people while meeting case requirements.

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

clock 2:40 pm - 3:10 pm EST

Ethical Implications of Misunderstanding Client Needs

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

This session examines how failure to properly assess clients can violate ABA Model Rules related to competence, diligence, and communication. Participants will learn systemic approaches for building bias awareness into practice and creating workplace cultures that normalize conversations about bias.

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

01 05
Prev
Next

speakers

Joe Ervin

The Law Firm for Truck Safety, LLP
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Kevin Foley

Reminger Co
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Grant H. Lawson

The Law Firm for Truck Safety, LLP
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

Karen Muñoz

Roaring Grace

Karen Muñoz

Roaring Grace

Lindsay Nathan

Ascend Justice

Lindsay Nathan has been an Attorney at Ascend Justice since June 2011 and currently serves as Director of the Family Law Program. She manages the family law team handling divorce and parentage matters, including representing victims of domestic violence and cases involving Orders of Protection.

Education & Credentials

JD from the University of Notre Dame Law School (May 2010); BA from Illinois Wesleyan University.

Experience

Director of the Family Law Program at Ascend Justice; previously served as Senior Family Law Attorney and Staff Attorney in the Order of Protection walk-in clinic at Ascend Justice since June 2011.

Dajuan Davis

Cabrini Green Legal Aid

Jacqueline Spreadbury

Lawyers’ Committee for Better Housing

Jacqueline Spreadbury is a housing justice attorney who provides free, comprehensive legal representation to renters facing eviction and housing instability through direct advocacy, education, and systemic policy work.

Experience

Housing justice attorney at Lawyers' Committee for Better Housing (LCBH) providing legal representation to renters facing eviction and housing instability

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Why Attend

Why this 
program matters

Understanding bias and trauma dynamics is essential for attorneys because it directly impacts ethical compliance, client trust, effective advocacy, and equitable outcomes across all practice areas.
70%
Of U.S. adults have experienced at least one traumatic event in their lifetime, which significantly impacts how clients engage with attorneys and the legal system.
28%
Of practicing attorneys suffer from depression according to an ABA and Hazelden Betty Ford Foundation study on lawyer mental health and substance use.
7
Average number of attempts it takes a domestic violence victim to leave an abusive relationship before leaving for good, impacting how attorneys understand client behavior in family law cases.
40%
Of domestic violence victims never contact the police, highlighting why attorneys cannot assume lack of police reports means abuse did not occur.

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