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Language Access in Changing Times: Law, Policy, and Practice – 2026 Spring National Conference – Track I (Presented by National Organization of Social Security Claimants’ Representatives)

2026-04-23 08:30:00

1 hours

2026-04-23 08:30:00

1 Credits

Navigate the shifting federal language access landscape, master Executive Order 14224’s impact, current Social Security Administration policies, and ethical obligations when representing limited-English-proficient clients.

2026-04-23 08:30:00

1 hours

Navigate the shifting federal language access landscape, master Executive Order 14224’s impact, current Social Security Administration policies, and ethical obligations when representing limited-English-proficient clients.

2026-04-23 08:30:00

1 hours

1000+

Live stream programs

24/7

Access to live webinars & recordings

70,000+

Trusted by Legal Professionals

1000+

Live stream programs

24/7

Access to live webinars & recordings

70,000+

Trusted by Legal Professionals

1000+

Live stream programs

24/7

Access to live webinars & recordings

70,000+

Trusted by Legal Professionals

1000+

Live stream programs

24/7

Access to live webinars & recordings

70,000+

Trusted by Legal Professionals

Key topics that will be covered

What will you learn

Attorneys will examine Executive Order 14224's impact on federal language access policy, current Social Security Administration rules, and the legal framework protecting limited-English-proficient clients.

What will you gain

Attorneys will gain practical tools to navigate Social Security Administration language access procedures, address ethical translation risks, and advocate effectively for limited-English-proficient clients under evolving federal policy.

Population size
Identify the scope of limited English proficiency and its legal obligations.
Multilingual demand
Recognize how language-at-home populations trigger compliance obligations across service settings.
Healthcare risk
Understand how interpretation gaps increase medical error and malpractice exposure.
Interpreter shortage
Address workforce gaps complicating institutional compliance with access standards.
Federal enforcement
Navigate civil rights complaint exposure tied to language access failures.
Liability risk
Recognize litigation and settlement risks from systemic language access deficiencies.

What will you learn

Attorneys will examine Executive Order 14224's impact on federal language access policy, current Social Security Administration rules, and the legal framework protecting limited-English-proficient clients.

What will you gain

Attorneys will gain practical tools to navigate Social Security Administration language access procedures, address ethical translation risks, and advocate effectively for limited-English-proficient clients under evolving federal policy.

Agenda

Session 1

Language Access in Changing Times: Law, Policy, and Practice

clock 8:30 am - 9:30 am EST

Language Access in Changing Times: Law, Policy, and Practice

Chi-Ser Tran

Community Legal Services

Violeta Arciniega

The Legal Aid Society

John S. Whitelaw

Community Legal Aid Society, Inc. (CLASI)

On March 1, 2025, Executive Order 14224 rescinded 25 years of federal language access protections. This segment reviews current Social Security Administration rules, the broader legal framework, and ethical considerations surrounding machine translation and limited-English-proficient client representation.

Eligible for up to 1 CLE Credit Hour

This session was originally submitted for CLE as a live, in-person presentation and a live webcast for the 2026 Spring National Conference and may be eligible for self-study credit. Each state handles self-study credit differently; for questions, please consult your State Bar Association.

Recorded Thursday, April 23, 2026.

Chi-Ser Tran

Community Legal Services

Violeta Arciniega

The Legal Aid Society

John S. Whitelaw

Community Legal Aid Society, Inc. (CLASI)

01 01
Prev
Next

speakers

Joe Ervin

The Law Firm for Truck Safety, LLP
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Kevin Foley

Reminger Co
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Grant H. Lawson

The Law Firm for Truck Safety, LLP
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Chi-Ser Tran

Community Legal Services

Violeta Arciniega

The Legal Aid Society

John S. Whitelaw

Community Legal Aid Society, Inc. (CLASI)

Chi-Ser Tran

Community Legal Services

Chi-Ser Tran is a Supervising Attorney in the SSI Unit and Language Access Project at Community Legal Services (CLS) in Philadelphia. Her practice focuses on representing adults and children with disabilities who face challenges attaining and maintaining Supplemental Security Income benefits, while also leading CLS’s language access advocacy to improve access to legal services, courts, and government agencies for individuals with limited English proficiency. Ms. Tran began her career at CLS as a law student intern in 2015 and was awarded a fellowship by the Initiative for Public Interest Law at Yale upon graduation to continue her work at the organization — a distinction that reflects both the quality of her advocacy and the significance of the issues she addresses.

Education & Credentials

Chi-Ser earned her law degree from Yale Law School, where she was awarded a fellowship by the Initiative for Public Interest Law to support her continued work at Community Legal Services upon graduation. Prior to law school, she built a strong foundation in public interest advocacy through her work as a Voting Rights Organizer at the Asian American Legal Defense and Education Fund, a Programs Fellow at the American Constitution Society for Law and Policy, and Project Coordinator of the inaugural Summer Youth Career Exploration Program at BPSOS – Delaware Valley. Her academic and pre-law credentials reflect a consistent commitment to advancing the rights of underserved communities.

Recognition & Leadership

Chi-Ser's recognition includes a competitive fellowship from the Initiative for Public Interest Law at Yale, awarded to support her fellowship project in CLS's Employment Unit addressing barriers faced by low-wage, limited English proficient Asian immigrant workers. She has since advanced to Supervising Attorney at CLS, where she leads both the SSI Unit and the Language Access Project — dual leadership roles that reflect the breadth of her expertise and the trust her organization places in her advocacy and institutional leadership. Her work sits at a distinctive intersection of disability benefits law and language access advocacy, giving her a platform that is rare and highly valued in the public interest community.

Professional Involvement

In addition to her direct representation work, Chi-Ser leads CLS's language access advocacy, working to remove systemic barriers that limit access to legal services, courts, and government agencies for individuals with limited English proficiency. This dual focus — on SSI representation and language access — reflects a professional philosophy centered on dismantling the overlapping obstacles that vulnerable populations face when seeking to exercise their legal rights. Her work in both areas involves impact advocacy and systemic reform alongside individual client representation, extending her influence well beyond the cases she personally handles.

Experience

Chi-Ser's career at Community Legal Services began as a law student intern in 2015 and has grown into a supervising attorney role spanning two of the organization's most critical practice areas. Her Yale fellowship project focused on the barriers low-wage, limited English proficient Asian immigrant workers face — experience that laid the groundwork for her subsequent leadership of CLS's language access work. As Supervising Attorney in both the SSI Unit and the Language Access Project, she now oversees the representation of adults and children with disabilities in SSI matters while simultaneously leading systemic advocacy to expand access to justice for limited English proficient individuals across Philadelphia and beyond. Her career trajectory — from student intern to fellowship recipient to supervising attorney — exemplifies the depth of commitment and expertise she brings to public interest advocacy.

Chi-Ser Tran

Community Legal Services

Chi-Ser Tran is a Supervising Attorney in the SSI Unit and Language Access Project at Community Legal Services (CLS) in Philadelphia. Her practice focuses on representing adults and children with disabilities who face challenges attaining and maintaining Supplemental Security Income benefits, while also leading CLS’s language access advocacy to improve access to legal services, courts, and government agencies for individuals with limited English proficiency. Ms. Tran began her career at CLS as a law student intern in 2015 and was awarded a fellowship by the Initiative for Public Interest Law at Yale upon graduation to continue her work at the organization — a distinction that reflects both the quality of her advocacy and the significance of the issues she addresses.

Education & Credentials

Chi-Ser earned her law degree from Yale Law School, where she was awarded a fellowship by the Initiative for Public Interest Law to support her continued work at Community Legal Services upon graduation. Prior to law school, she built a strong foundation in public interest advocacy through her work as a Voting Rights Organizer at the Asian American Legal Defense and Education Fund, a Programs Fellow at the American Constitution Society for Law and Policy, and Project Coordinator of the inaugural Summer Youth Career Exploration Program at BPSOS – Delaware Valley. Her academic and pre-law credentials reflect a consistent commitment to advancing the rights of underserved communities.

Recognition & Leadership

Chi-Ser's recognition includes a competitive fellowship from the Initiative for Public Interest Law at Yale, awarded to support her fellowship project in CLS's Employment Unit addressing barriers faced by low-wage, limited English proficient Asian immigrant workers. She has since advanced to Supervising Attorney at CLS, where she leads both the SSI Unit and the Language Access Project — dual leadership roles that reflect the breadth of her expertise and the trust her organization places in her advocacy and institutional leadership. Her work sits at a distinctive intersection of disability benefits law and language access advocacy, giving her a platform that is rare and highly valued in the public interest community.

Professional Involvement

In addition to her direct representation work, Chi-Ser leads CLS's language access advocacy, working to remove systemic barriers that limit access to legal services, courts, and government agencies for individuals with limited English proficiency. This dual focus — on SSI representation and language access — reflects a professional philosophy centered on dismantling the overlapping obstacles that vulnerable populations face when seeking to exercise their legal rights. Her work in both areas involves impact advocacy and systemic reform alongside individual client representation, extending her influence well beyond the cases she personally handles.

Experience

Chi-Ser's career at Community Legal Services began as a law student intern in 2015 and has grown into a supervising attorney role spanning two of the organization's most critical practice areas. Her Yale fellowship project focused on the barriers low-wage, limited English proficient Asian immigrant workers face — experience that laid the groundwork for her subsequent leadership of CLS's language access work. As Supervising Attorney in both the SSI Unit and the Language Access Project, she now oversees the representation of adults and children with disabilities in SSI matters while simultaneously leading systemic advocacy to expand access to justice for limited English proficient individuals across Philadelphia and beyond. Her career trajectory — from student intern to fellowship recipient to supervising attorney — exemplifies the depth of commitment and expertise she brings to public interest advocacy.

Violeta Arciniega

The Legal Aid Society

Violeta Arciniega heads the Maximizing Access to Federal Disability Benefits Project at the Legal Aid Society in New York City, where she provides free legal assistance to individuals seeking Supplemental Security Income and Social Security Disability benefits. Her representation spans the full scope of the appeals process — from administrative hearings and appeals council reviews through federal court litigation. A graduate of the City University of New York Law School with a bachelor’s degree in economics from the University of Maryland, Ms. Arciniega has dedicated eight years to the Legal Aid Society’s mission of ensuring that vulnerable individuals can effectively advocate for themselves before all levels of government.

Education & Credentials

Violeta holds a Bachelor of Science in Economics from the University of Maryland and a Juris Doctor from the City University of New York School of Law — an institution with a strong tradition of training public interest lawyers committed to social justice. Her economics background informs her understanding of the financial stakes that SSI and Social Security Disability benefits represent for low-income individuals with disabilities, while her CUNY Law education grounded her in the principles of community-centered legal advocacy that define her practice at the Legal Aid Society.

Recognition & Leadership

Violeta leads the Maximizing Access to Federal Disability Benefits Project at the Legal Aid Society, one of the country's most prominent public interest law organizations. Her eight years with the organization and her leadership of this specialized project reflect the confidence her institution places in her expertise and her commitment to the communities she serves. Her advocacy philosophy — that the fundamental purpose of public interest work is to help vulnerable individuals speak for themselves and amplify their voices before all levels of government — has guided a career defined by principled, client-centered representation.

Professional Involvement

As head of the Maximizing Access to Federal Disability Benefits Project, Violeta leads the Legal Aid Society's efforts to ensure that New York City residents with disabilities receive the SSI and Social Security Disability benefits to which they are entitled. Her work spans the complete administrative and judicial appeals process, from hearing-level representation through federal court, reflecting a comprehensive engagement with the full scope of disability benefits litigation. Her practice is rooted in a conviction that public interest advocacy must not simply resolve individual cases but equip clients to effectively navigate government systems on their own terms.

Experience

Violeta has worked at the Legal Aid Society for eight years, building expertise in SSI and Social Security Disability appeals at every level of the adjudication process — administrative hearings, appeals council reviews, and federal district court litigation. As the head of the Maximizing Access to Federal Disability Benefits Project, she provides free legal assistance to some of New York City's most vulnerable residents, ensuring that disability and income do not become barriers to accessing the federal benefits system. Her background in economics and her training at CUNY Law equip her with both the analytical rigor and the advocacy values that define her approach to this work, and her eight-year tenure at the Legal Aid Society reflects a sustained commitment to the organization's mission of equal justice for all.

John S. Whitelaw

Community Legal Aid Society, Inc. (CLASI)

John S. Whitelaw is the Advocacy Director at the Community Legal Aid Society, Inc. (CLASI) in Delaware — the first person to hold that position when he rejoined the organization in December 2017. With more than 35 years of experience representing low-income and other vulnerable clients across legal aid programs in multiple states, John has dedicated his career to government benefits advocacy and Social Security representation. He has represented claimants at all administrative levels and in federal and state court, and has been a national trainer on SSI and Social Security Disability matters. He is also a member of the Delaware Board of Bar Examiners, believed to be the first legal aid attorney in Delaware to hold that distinction.

Education & Credentials

John is a licensed attorney with more than 35 years of experience in legal aid practice across multiple states, including Delaware, Pennsylvania, West Virginia, and Minnesota. He is a member of the Delaware Board of Bar Examiners — a position that appears to make him the first legal aid attorney in Delaware to serve in that role. His extensive experience spans government benefits law, Social Security disability, and capital habeas litigation, reflecting a broad and distinguished legal career across diverse practice areas and jurisdictions. (Specific academic credentials are not included in the provided biography.)

Recognition & Leadership

John's appointment as CLASI's first Advocacy Director reflects the organization's recognition of his strategic vision and leadership in systemic advocacy. His membership on the Delaware Board of Bar Examiners — a distinction he appears to hold as the first legal aid attorney in Delaware to do so — further underscores the professional respect he commands across the state's legal community. As a national trainer for the AARP National Training Project on SSI and Social Security Disability, he built a reputation as one of the country's most traveled and trusted educators in these practice areas, presenting at national and regional trainings throughout his career.

Professional Involvement

In his role as Advocacy Director at CLASI, John works with advocates to develop creative strategies to address systemic problems faced by clients, while also providing supervision and mentorship on government benefits and SSA matters. He has been a presenter at numerous national and regional trainings and previously traveled across the country as a trainer on SSI and Social Security Disability for the AARP National Training Project. His service on the Delaware Board of Bar Examiners adds a professional standards dimension to a career already defined by mentorship, education, and systemic advocacy on behalf of vulnerable populations.

Experience

John's legal career spans more than 35 years of legal aid practice. He began in Minneapolis, Minnesota (1987–1990), moved to Beckley, West Virginia (1990–1995), and then to CLASI in Wilmington, Delaware (1995–1997), before spending a year with the Federal Public Defender Association's Capital Habeas Unit in Philadelphia (1997–1998). He then served for nearly 20 years as Co-Director of the Aging and Disabilities unit at Community Legal Services in North Philadelphia, before rejoining CLASI in December 2017 as its first Advocacy Director. Throughout his career, John has represented clients in matters involving TANF, General Assistance, SNAP, Medical Assistance, and Social Security — at all administrative levels and in federal and state court — making him one of the most broadly experienced government benefits attorneys in the country.

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the Presentation via a Chat Box
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Exclusive Partner Webinars & Events
Special credits (Ethics, Elimination
of Bias, etc.)
Instant Certificates After Completion
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Why Attend

Why this 
program matters

Attorneys representing vulnerable populations must understand how rapidly shifting federal language access policy affects agency obligations, client rights, and their own ethical and compliance responsibilities.
27.3M
People in the United States have limited English proficiency, representing the core population whose disability benefits access is directly affected by federal language access policy changes.
68M
People speak a language other than English at home, signaling broad multilingual communication needs that trigger statutory obligations across legal, healthcare, and government service setting.
50%
Of healthcare organizations reported treating limited-English-proficient patients without an interpreter in 2025, demonstrating systemic access gaps that increase risk of errors and discrimination claims.
17k+
Employed professional interpreters nationwide with roughly four unfilled positions for every one filled, making it harder for institutions to meet access obligations and increasing enforcement and litigation exposure.

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