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2025-08-20 13:00:00

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Practical strategies for managing multistate attorney general investigations, from initial CID response through settlement negotiations and compliance.

2025-08-20 13:00:00

Practical strategies for managing multistate attorney general investigations, from initial CID response through settlement negotiations and compliance.

2025-08-20 13:00:00

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Trusted by Legal Professionals

Course Overview

Mastering Multistate Attorney General Investigations

Participants will learn strategic approaches for responding to multistate AG investigations, from initial CID receipt through settlement negotiations. These practical tactics help attorneys protect client interests while building productive regulatory relationships.

Investigation Origins

Identify common triggers for AG scrutiny.

CID Response

Navigate civil investigative demands strategically.

Confidentiality Management

Negotiate information-sharing protections across jurisdictions.

Settlement Strategy

Structure favorable multistate resolution terms.

Course Overview

Mastering Multistate Attorney General Investigations

Participants will learn strategic approaches for responding to multistate AG investigations, from initial CID receipt through settlement negotiations. These practical tactics help attorneys protect client interests while building productive regulatory relationships.

Investigation Origins

Identify common triggers for AG scrutiny.

CID Response

Navigate civil investigative demands strategically.

Confidentiality Management

Negotiate information-sharing protections across jurisdictions.

Settlement Strategy

Structure favorable multistate resolution terms.

Why Attend

Why this 
program matters

Understanding multistate investigations is essential for practitioners because these enforcement actions involve complex coordination across jurisdictions, massive financial exposure, and unique procedural dynamics that differ fundamentally from traditional litigation.
$50B+
Total opioid settlement funds awarded to states and localities from multistate attorney general enforcement actions against pharmaceutical companies.
6.5M
Consumer reports received by the Consumer Sentinel Network in 2024, serving as a key database that state attorneys general use to identify investigation targets.
220+
Privacy-related cases and settlements brought by state attorneys general between 2020 and 2024, demonstrating the scope of multistate enforcement in emerging regulatory areas.
3k
Federal, state, local, and international law enforcement users with access to Consumer Sentinel, enabling coordinated multistate investigative efforts.

Agenda

Session 1

Understanding Multistate and Single-State AG Investigations

Session 2

Investigation Lifecycle and Strategic Response Approaches

Session 3

Managing Confidentiality and ESI Discovery Challenges

Session 4

Settlement Negotiations and Post-Resolution Compliance Obligations

Session 5

Regulatory Trends and Emerging Enforcement Priority Areas

clock 1:00 pm - 1:20 pm EST

Understanding Multistate and Single-State AG Investigations

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Clayton S. Friedman

Troutman Pepper Locke LLP

Namrata Kang

Troutman Pepper Locke LLP

This session explores how multistate investigations originate, from consumer complaints and media coverage to the Consumer Sentinel Network. Participants will learn about civil investigative demands (CIDs), industry sweeps, and the significant internal impact these investigations have on companies.

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Clayton S. Friedman

Troutman Pepper Locke LLP

Namrata Kang

Troutman Pepper Locke LLP

clock 1:20 pm - 1:40 pm EST

Investigation Lifecycle and Strategic Response Approaches

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Clayton S. Friedman

Troutman Pepper Locke LLP

Namrata Kang

Troutman Pepper Locke LLP

Examine the unwritten rules and structure governing multistate investigations developed over decades of state collaboration. This session covers initial assessment steps, selecting appropriate counsel, learning facts quickly, and building relationships at all levels of AG offices.

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Clayton S. Friedman

Troutman Pepper Locke LLP

Namrata Kang

Troutman Pepper Locke LLP

clock 1:40 pm - 2:00 pm EST

Managing Confidentiality and ESI Discovery Challenges

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Clayton S. Friedman

Troutman Pepper Locke LLP

Namrata Kang

Troutman Pepper Locke LLP

Learn how executive committees coordinate information sharing across 30-50 jurisdictions with varying confidentiality protections. This session addresses negotiating confidentiality agreements, managing ESI requests, and balancing transparency with legitimate business protection concerns.

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Clayton S. Friedman

Troutman Pepper Locke LLP

Namrata Kang

Troutman Pepper Locke LLP

clock 2:10 pm - 2:40 pm EST

Settlement Negotiations and Post-Resolution Compliance Obligations

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Clayton S. Friedman

Troutman Pepper Locke LLP

Namrata Kang

Troutman Pepper Locke LLP

Discover strategies for achieving favorable settlement outcomes, from informal resolutions to consent decrees. Topics include managing press relations, negotiating injunctive relief, structuring financial terms, and avoiding common pitfalls like overly broad compliance provisions.

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Clayton S. Friedman

Troutman Pepper Locke LLP

Namrata Kang

Troutman Pepper Locke LLP

clock 2:40 pm - 3:10 pm EST

Regulatory Trends and Emerging Enforcement Priority Areas

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Clayton S. Friedman

Troutman Pepper Locke LLP

Namrata Kang

Troutman Pepper Locke LLP

Explore current trends including increased outside counsel involvement and heightened state AG activism amid reduced federal enforcement. This session provides actionable strategies for preventing AG scrutiny through complaint monitoring, proper disclosures, and robust compliance programs.

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Clayton S. Friedman

Troutman Pepper Locke LLP

Namrata Kang

Troutman Pepper Locke LLP

01 05
Prev
Next

Key topics that will be covered

What will you learn

Attorneys will learn how multistate attorney general investigations begin, progress through CIDs and discovery, and resolve through settlements or litigation.

What will you gain

Attorneys will gain practical strategies for managing confidentiality, responding to CIDs, building AG relationships, and negotiating favorable settlement terms.

Investigation Origins
Investigations begin from consumer complaints, media coverage, whistleblowers, or industry sweeps.
CID Response
Treat civil investigative demands as invitations for conversation, not adversarial litigation.
Confidentiality Management
State confidentiality protections vary significantly; negotiate agreements addressing discretionary release early.
Relationship Building
Build rapport at three AG office levels: officeholder, chief deputy, and line lawyer.
Settlement Strategy
Avoid admissions, broad compliance provisions, and throwaway terms in settlement agreements.
Prevention Tactics
Monitor complaints, ensure proper disclosures, and maintain robust compliance programs proactively.

What will you learn

Attorneys will learn how multistate attorney general investigations begin, progress through CIDs and discovery, and resolve through settlements or litigation.

What will you gain

Attorneys will gain practical strategies for managing confidentiality, responding to CIDs, building AG relationships, and negotiating favorable settlement terms.

Plans

Proven CLE solutions for every legal professional

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Price
$95 – $245
Price varies based
on the course duration
of 1 to 3+ hours
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based on firm size
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Number of Available Webinars 1 1,000+ 1,000+
Number of New Webinars Added Yearly Limited 500+ 500+
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Ability to Ask Questions During
the Presentation via a Chat Box
Included Included Included
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Exclusive Partner Webinars & Events Included Included
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of Bias, etc.)
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Individual Purchase
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Corporate CLE Plan
$95 – $245
Price varies based
on the course duration
of 1 to 3+ hours
Access type Pay per
class
Number of Available Webinars 1
Number of New Webinars Added Yearly Limited
Earn "Live" CLE credit Included
Ability to Ask Questions During
the Presentation via a Chat Box
Included
Attend "Live" Re-Broadcasts Included
Exclusive Partner Webinars & Events
Special credits (Ethics, Elimination
of Bias, etc.)
Instant Certificates After Completion
Personalized CLE Platform
Live Conferences
Bootcamps

speakers

Joe Ervin

The Law Firm for Truck Safety, LLP
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Kevin Foley

Reminger Co
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Grant H. Lawson

The Law Firm for Truck Safety, LLP
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Clayton S. Friedman

Troutman Pepper Locke LLP

Namrata Kang

Troutman Pepper Locke LLP

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Ashley is co-leader of the firm’s nationally ranked State Attorneys General practice, vice chair of the firm, and a partner in its Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group. He helps clients navigate multistate attorneys general investigations and enforcement actions, federal agency actions, and accompanying litigation.

Recognition & Leadership

Appointed by President Bush to serve as a commissioner on the U.S. Commission on Civil Rights from 2004 to 2010. Recognized as a thought leader who provides ongoing analysis and commentary on regulatory developments through the firm's Regulatory Oversight blog.

Professional Involvement

Deeply involved with attorneys general organizations, including the National Association of Attorneys General (NAAG). Founded and co-chairs the American Bar Association committee on state attorneys general matters.

Experience

Former deputy attorney general with experience handling high stakes matters before every state attorney general in the U.S. as well as federal agencies. Exceptional experience in the financial services industry, including issues involving FCRA, FDCPA, State Consumer Protection laws, and before agencies such as CFPB and FTC.

Ashley L. Taylor, Jr.

Troutman Pepper Locke LLP

Ashley is co-leader of the firm’s nationally ranked State Attorneys General practice, vice chair of the firm, and a partner in its Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group. He helps clients navigate multistate attorneys general investigations and enforcement actions, federal agency actions, and accompanying litigation.

Recognition & Leadership

Appointed by President Bush to serve as a commissioner on the U.S. Commission on Civil Rights from 2004 to 2010. Recognized as a thought leader who provides ongoing analysis and commentary on regulatory developments through the firm's Regulatory Oversight blog.

Professional Involvement

Deeply involved with attorneys general organizations, including the National Association of Attorneys General (NAAG). Founded and co-chairs the American Bar Association committee on state attorneys general matters.

Experience

Former deputy attorney general with experience handling high stakes matters before every state attorney general in the U.S. as well as federal agencies. Exceptional experience in the financial services industry, including issues involving FCRA, FDCPA, State Consumer Protection laws, and before agencies such as CFPB and FTC.

Clayton S. Friedman

Troutman Pepper Locke LLP

Clay co-leads the firm’s State Attorneys General practice and focuses on helping industry-leading companies mitigate the risks associated with state and federal regulatory investigations and associated litigation.

Recognition & Leadership

Nationally ranked by Chambers USA for AG Government Relations and in Best Lawyers for Advertising Law. Recipient of the prestigious NAAG Staff Member of the Year Award for his leadership and contributions to the National Association of Attorneys General.

Professional Involvement

Served as NAAG's chief counsel and director of business regulation. Regular speaker at NAAG's complex consumer protection trainings.

Experience

Over 35 years of experience with regulatory issues, including nearly a decade in a senior role and more than 25 years in private practice. Before entering private practice, held senior positions in the Office of the Attorney General, State of Missouri, including assistant deputy attorney general, director of multistate litigation, and Kansas City regional office manager. As lead counsel handled national settlements with major automotive repair and manufacturing corporations, credit reporting agencies, and national retailers. Experienced in industries such as energy, mass media, telecommunications, technology, consumer finance and fintech.

Namrata Kang

Troutman Pepper Locke LLP

Namrata (Nam) is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group who routinely advises clients on state and federal regulatory matters, with particular emphasis on state consumer protection laws relating to consumer financial services and marketing and advertising.

Professional Involvement

Regularly provides ongoing commentary and analysis on developments in the state and federal regulatory landscape through the firm's Regulatory blog, Regulatory Oversight.

Experience

Experience transcends multiple industries, including financial services, telecommunications, media, and sports betting. Actively represents clients in various federal and state regulatory investigations with considerable experience managing matters before the Federal Trade Commission, Consumer Financial Protection Bureau, and state attorneys general. Advises clients on routine compliance matters to help navigate complex regulatory and statutory frameworks.

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