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Mastering the Billable Hour: Estimating, Billing and Collection Strategies for New and Experienced Lawyers (2026 Edition)

2026-03-31 14:00:00

2026-03-31 14:00:00

Master billing, time tracking, and collections strategies to maximize revenue and build sustainable client relationships in legal practice.

2026-03-31 14:00:00

Master billing, time tracking, and collections strategies to maximize revenue and build sustainable client relationships in legal practice.

2026-03-31 14:00:00

1000+

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10,000+

Trusted by Legal Professionals

1000+

Live stream programs

24/7

Access to live webinars & recordings

10,000+

Trusted by Legal Professionals

1000+

Live stream programs

24/7

Access to live webinars & recordings

10,000+

Trusted by Legal Professionals

1000+

Live stream programs

24/7

Access to live webinars & recordings

10,000+

Trusted by Legal Professionals

Course Overview

Mastering Billable Hours and Collections

Participants will learn proven strategies for estimating fees, tracking time, and collecting payments effectively. These practical techniques help attorneys maximize realization rates while maintaining strong client relationships.

Fee Estimation

Calculate appropriate fees using multiple billing methods.

Time Management

Prioritize tasks and set realistic deadlines.

Billing Practices

Structure retainer agreements and detailed invoices.

Collections Strategy

Address past-due accounts and prevent payment problems.

Course Overview

Mastering Billable Hours and Collections

Participants will learn proven strategies for estimating fees, tracking time, and collecting payments effectively. These practical techniques help attorneys maximize realization rates while maintaining strong client relationships.

Fee Estimation

Calculate appropriate fees using multiple billing methods.

Time Management

Prioritize tasks and set realistic deadlines.

Billing Practices

Structure retainer agreements and detailed invoices.

Collections Strategy

Address past-due accounts and prevent payment problems.

Why Attend

Why this 
program matters

Mastering billing, time management, and collections practices is essential because poor billing habits can cost firms up to 16% of potential revenue while damaging client relationships and firm profitability.
50%
Of billable hours are lost when attorneys delay time entry until the end of the week, according to ABA-compiled research.
$748
Is the average amount law firms collect for every $1,000 of billable work performed, highlighting significant revenue leakage.
37%
Average utilization rate for law firms, meaning lawyers bill only about 3 hours of an 8-hour workday.
72%
Of law firms reported increases in billing write-offs last year, with 75% predicting continued growth in write-offs.

Agenda

Session 1

Calculating the Right Time for Legal Projects

Session 2

Estimating and Quoting Fees to Clients

Session 3

Managing Time to Hit Billing Targets

Session 4

Managing Multiple Priorities in Larger Firms

Session 5

Handling Surprises That Change Original Estimates

Session 6

Addressing Time Overestimates and Underestimates Effectively

Break

Break

Session 7

The Billable Hour Journey to Collection

Session 8

The Billing Process and Engagement Agreements

Session 9

Leveraging Technology Tools for Time Tracking

Session 10

Essential Billing Guidelines and Ninja Tips

Session 11

Monitoring and Managing Write-Downs Strategically

Session 12

Collections Strategies and Engagement Agreements

Session 13

Working Effectively with Client Retainers

clock 1:00 pm - 1:10 pm EST

Calculating the Right Time for Legal Projects

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Explore why the billable hour remains the fundamental product of legal practice and understand its non-scalable nature. Learn how partners evaluate associate efficiency differently and the implications for career advancement.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 1:10 pm - 1:20 pm EST

Estimating and Quoting Fees to Clients

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Examine alternative billing methods including flat fees, percentage fees, contingency arrangements, and blended structures. Develop practical rules of thumb for quoting fees while building in appropriate protections against project creep.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 1:20 pm - 1:30 pm EST

Managing Time to Hit Billing Targets

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Identify common reasons attorneys lose control of their time, from poor prioritization to multitasking. Apply the Urgent vs. Important matrix to balance competing demands and set realistic deadlines.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 1:30 pm - 1:40 pm EST

Managing Multiple Priorities in Larger Firms

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Understand how firm size affects your control over billing and navigate the power dynamics between partners. Learn strategies for managing conflicting demands from multiple supervisors without damaging professional relationships.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 1:40 pm - 1:50 pm EST

Handling Surprises That Change Original Estimates

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Master the golden rule of client billing: never send a bill the client isn’t expecting. Learn proactive communication strategies when projects exceed estimates and how to obtain client buy-in before continuing work.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 1:50 pm - 2:00 pm EST

Addressing Time Overestimates and Underestimates Effectively

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Understand realization rates and their impact on firm profitability, with target rates in the 90% range. Learn why associates should avoid self-censoring time entries and let partners make write-down decisions.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 2:00 pm - 2:10 pm EST

Break

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

A short intermission allowing participants to refresh before continuing with the second half of the program. Use this time to reflect on concepts covered in the first six sessions.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 2:10 pm - 2:20 pm EST

The Billable Hour Journey to Collection

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Follow the complete flow of time from entry through collection, including pre-bill generation and partner review. Learn what it means to be a good citizen in your firm’s billing ecosystem.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 2:20 pm - 2:30 pm EST

The Billing Process and Engagement Agreements

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Discover why good contracts make for good clients through comprehensive retainer agreements. Explore different retainer types including advanced fee, evergreen, hold-back, and flat fee structures.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 2:30 pm - 2:40 pm EST

Leveraging Technology Tools for Time Tracking

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Explore modern practice management software features including timers, email integration, and mobile apps. Learn how AI assistance can help convert rough notes into properly formatted time entries.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 2:40 pm - 2:50 pm EST

Essential Billing Guidelines and Ninja Tips

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Master the art of billing early and often with detailed invoices that demonstrate value. Learn when to offer courtesy reductions and how to match billing formats to client preferences.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 2:50 pm - 3:00 pm EST

Monitoring and Managing Write-Downs Strategically

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Track and analyze write-downs occurring at partner review and client request stages. Understand how to use write-down feedback to improve future billing practices and realization rates.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 3:00 pm - 3:05 pm EST

Collections Strategies and Engagement Agreements

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Implement the 90-day rule for collections and learn proactive strategies to prevent payment problems. Understand when to stop working for non-paying clients and when to terminate difficult relationships.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

clock 3:05 pm - 3:10 pm EST

Working Effectively with Client Retainers

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Navigate trust account management to avoid disciplinary action through meticulous record-keeping. Implement policies for handling dormant retainers and conducting year-end reviews of client balances.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

01 14
Prev
Next

Key topics that will be covered

What will you learn

Attorneys will learn comprehensive guidance on billing practices, time management strategies, and collections procedures essential for law firm success.

What will you gain

Attorneys will gain practical strategies for billing, from calculating the right amount of time for projects to managing collections and client expectations.

Billable Hours
Calculate appropriate time for legal projects and understand alternative fee structures.
Time Management
Prioritize tasks using the urgent versus important matrix and set realistic deadlines.
Client Billing
Never send clients unexpected bills; communicate proactively about fee changes.
Retainer Agreements
Structure engagement agreements with detailed work descriptions and project creep provisions.
Realization Rates
Track what percentage of time worked actually gets collected from clients.
Collections
Address past-due payments within 90 days and stop working for non-paying clients.

What will you learn

Attorneys will learn comprehensive guidance on billing practices, time management strategies, and collections procedures essential for law firm success.

What will you gain

Attorneys will gain practical strategies for billing, from calculating the right amount of time for projects to managing collections and client expectations.

Plans

Proven CLE solutions for every legal professional

Access type Individual Purchase Basic Premium Most Popular Corporate CLE Plan
Price
$95 – $245
Price varies based
on the course duration
of 1 to 3+ hours
$395/year
One-time purchase
Custom
based on firm size
Access type Pay per class Unlimited annual access Unlimited access for all firm members
Number of Available Webinars 1 1,000+ 1,000+
Number of New Webinars Added Yearly Limited 500+ 500+
Earn "Live" CLE credit Included Included Included
Ability to Ask Questions During
the Presentation via a Chat Box
Included Included Included
Attend "Live" Re-Broadcasts Included Included Included
Exclusive Partner Webinars & Events Included Included
Special credits (Ethics, Elimination
of Bias, etc.)
Included Included
Instant Certificates After Completion Included Included
Personalized CLE Platform Included Included
Live Conferences Included
Bootcamps Included
Individual Purchase
Basic
Premium
Corporate CLE Plan
$95 – $245
Price varies based
on the course duration
of 1 to 3+ hours
Access type Pay per
class
Number of Available Webinars 1
Number of New Webinars Added Yearly Limited
Earn "Live" CLE credit Included
Ability to Ask Questions During
the Presentation via a Chat Box
Included
Attend "Live" Re-Broadcasts Included
Exclusive Partner Webinars & Events
Special credits (Ethics, Elimination
of Bias, etc.)
Instant Certificates After Completion
Personalized CLE Platform
Live Conferences
Bootcamps

speakers

Joe Ervin

The Law Firm for Truck Safety, LLP
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Kevin Foley

Reminger Co
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Grant H. Lawson

The Law Firm for Truck Safety, LLP
A Partner at The Law Firm for Truck Safety. He focuses exclusively on cases involving commercial motor vehicle crashes and wrongful death. Joe also holds a valid class “A” commercial driver’s license with endorsements for double/triple trailers and tankers.

Education & Credentials

A 2013 graduate of the Gerry Spence Trial Lawyers College in Dubois, Wyoming, Joe is rated AV Preeminent™ by Martindale-Hubbell — the highest peer rating for exceptional legal ability and ethics. He is among the first nine attorneys nationwide to earn board certification in Truck Accident Law from the National Board of Trial Advocacy.

Recognition & Leadership

Joe received the Roadway Safety Award from the American Association for Justice (AAJ) for his commitment to improving highway safety.
 He currently serves as Co-Chair of the Academy of Truck Accident Attorneys (ATAA) Safety Committee, advocating for higher safety standards across the trucking industry.

Professional Involvement

Joe serves on the faculty of the AAJ Advanced Trial Advocacy College: Litigating Truck Collision Cases (2015 & 2024).
 He is an active member of AAJ’s Trucking Litigation Group and sits on the Board of Regents for the Academy of Truck Accident Attorneys.

Experience

Joe frequently consults and co-counsels on complex commercial truck cases. His proven track record includes numerous successful trials against motor carriers and truck leasing companies — delivering justice for victims of commercial vehicle accidents.

Diane Camacho

CLM DLC Consulting Services, LLC

Cliff Ennico

Law Offices of Clifford R. Ennico

Diane Camacho

CLM DLC Consulting Services, LLC

Legal manager with more than 30 years of experience in firms of various sizes, specializing in consulting with small firms nationwide on management and operational issues including law firm startups.

Education & Credentials

Certified Legal Manager; degree in Organizational Behavior and Leadership from the University of San Francisco

Professional Involvement

Speaks in the legal community on issues such as operations, IOLTA accounting, legal software and starting new firms.

Experience

Spent more than 30 years as a legal manager in firms of various sizes. Started DLCCS in 2013 and has consulted with small firms nationwide on management and operational issues. Experience ranges from office build-outs and moves to new technology implementations and law firm start-ups. Teaches law office management at San Francisco State University.

Diane Camacho

CLM DLC Consulting Services, LLC

Legal manager with more than 30 years of experience in firms of various sizes, specializing in consulting with small firms nationwide on management and operational issues including law firm startups.

Education & Credentials

Certified Legal Manager; degree in Organizational Behavior and Leadership from the University of San Francisco

Professional Involvement

Speaks in the legal community on issues such as operations, IOLTA accounting, legal software and starting new firms.

Experience

Spent more than 30 years as a legal manager in firms of various sizes. Started DLCCS in 2013 and has consulted with small firms nationwide on management and operational issues. Experience ranges from office build-outs and moves to new technology implementations and law firm start-ups. Teaches law office management at San Francisco State University.

Cliff Ennico

Law Offices of Clifford R. Ennico

One of America’s leading experts on the legal and tax problems facing entrepreneurs and privately-owned businesses, with extensive media presence and authorship on small business topics.

Recognition & Leadership

Former host of MoneyHunt®, a reality TV show for entrepreneurs on PBS nationwide from 1994 to 2003. Weekly syndicated newspaper column 'Succeeding in Your Business™' appears in dozens of major newspapers and business websites. Hosts his own small business legal channel on YouTube. Frequent contributor to Entrepreneur and other small business magazines. Author of several books including Small Business Survival Guide, The eBay Tax and Legal Answer Book, and The Crowdfunding Handbook.

Professional Involvement

Speaks nationwide on the legal and tax issues facing early stage startups.

Experience

Represented over 15,000 entrepreneurial companies and small businesses in his 37-year career. Formerly associated with New York City law firms Willkie Farr & Gallagher and Thacher Proffitt & Wood. Currently practices small business law in his own practice in Fairfield, Connecticut.

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Yes — myLawCLE develops CLE programs meeting all required CLE types, including mental health, ethics, professionalism, technology, substance abuse, and elimination of bias.

myLawCLE maintains all CLE programs in its library for 12 months following the original broadcast date. Attendees can access any program that remains available in the system during this period.

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Join live events with top attorneys and real-world case insights.
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Attend expert-led sessions in real time and earn accredited CLE credit from anywhere.
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Deep-dive training programs designed to build advanced, practical legal skills fast.
Expanding practice
Expand your expertise and grow your client reach with new practice areas.
Live conferences
Join live events with top attorneys and real-world case insights.
Live webinars
Attend expert-led sessions in real time and earn accredited CLE credit from anywhere.
Legal Bootcamps
Deep-dive training programs designed to build advanced, practical legal skills fast.

MCLE Credits

Alabama
Approved
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Pending
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Approved
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Pending
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Alabama

Requirements

The Alabama State Bar MCLE Commission requires attorneys to complete 12 credits, including 1 ethics, by December 31 of each year. All credits must be reported by February 15 of the following year. A maximum of 12 credits, including 1 ethics credit, may be carried over for 1 year only.  

Formats

  • Attorneys can earn unlimited “live” credit through live seminars, live webcasts, and co-sponsored locations with MyLAWCLE-Alabama approved programs
  • Attorneys are limited to 6 credits per compliance period of “online” programs through MyLAwCLE On-Demand programs