Generative AI and Consumer Protection: Opportunities, risks, and best practices

Arianna Evers
Arianna Evers
Wilmer Cutler Pickering Hale and Dorr LLP

Arianna Evers helps clients navigate privacy, cybersecurity and artificial intelligence (AI)-related challenges in an increasingly complex and fluid legal environment.

Kirk J. Nahra
Kirk J. Nahra
Wilmer Cutler Pickering Hale and Dorr LLP

Kirk Nahra has been a leading authority on cybersecurity and privacy matters for more than two decades.

On-Demand: October 25, 2023
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Program Summary

While there is very little AI (or generative AI) specific law today, there is both a widespread recognition of potential benefits to society and consumers and intense nervousness about potential harms. Law and policy are moving quickly to try and keep up with research and business, but it is still unclear how innovation and opportunity will be balanced against potential harms.

The uncertainty, high stakes, rapid development of capabilities, and heightened attention from lawmakers and regulators makes the risk versus opportunity calculus for AI particularly challenging for any consumer-focused applications. This session will help you understand both (1) where the law is and may go, and (2) where enforcement may go without the law when thinking about what trustworthiness means from a legal perspective.

Key topics to be discussed:

  • AI and consumer protection
  • Where the law is and may go
  • Where enforcement may go without the law when thinking about what trustworthiness means from a legal perspective

Date / Time: October 25, 2023

Speakers

Arianna Evers_myLawCLEArianna Evers | Wilmer Cutler Pickering Hale and Dorr LLP

Arianna Evers helps clients navigate privacy, cybersecurity and artificial intelligence (AI)-related challenges in an increasingly complex and fluid legal environment. Ms. Evers represents clients in high-stakes enforcement actions with regulators, including the Federal Trade Commission (FTC), state attorneys general, and the US Department of Health and Human Services Office for Civil Rights (HHS-OCR), as well as in litigation in state and federal courts, concerning alleged privacy and consumer protection violations.

A significant portion of Ms. Evers’s practice involves advising clients on their development and use of AI and other emerging technologies. Ms. Evers provides clients with a thoughtful but practical approach to managing legal and reputational risks in an area with a tremendous amount of legal uncertainty. She has advised clients building foundation AI models as well as those looking to leverage AI in their products, services, and day-to-day operations on implementation concerns, data privacy risks, cybersecurity, governance and appropriate policies, risk management, fairness, and discrimination.

 

Kirk J. Nahra_myLawCLEKirk J. Nahra | Wilmer Cutler Pickering Hale and Dorr LLP

Kirk Nahra has been a leading authority on cybersecurity and privacy matters for more than two decades. He co-chairs the firm’s Cybersecurity and Privacy Practice as well as the Artificial Intelligence Practice. In recognition of his professional work, he was named the winner of the 2021 Vanguard Award from the International Association of Privacy Professionals (IAPP)—one of the most prestigious in the privacy field—which recognizes one IAPP member each year who demonstrates exceptional leadership, knowledge and creativity in privacy and data protection.

Kirk counsels clients across a number of industries, from Fortune 500 companies to startups, on implementing the requirements of cybersecurity, data privacy and artificial intelligence laws and issues around the world, and advises on policy issues involving privacy, data security, artificial intelligence and healthcare. He received the 2021 Vanguard award from IAPP for exceptional leadership, knowledge, and creativity in privacy.

Agenda

I. AI and consumer protection | 1:00pm – 1:20pm

II. Where the law is and may go | 1:20pm – 1:40pm

III. Where enforcement may go without the law when thinking about what trustworthiness means from a legal perspective | 1:40pm – 2:00pm

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