Jacqueline Cooney is a partner and co-chair of the Privacy & Cybersecurity practice with 30 years of experience handling privacy, governance, risk, compliance, and public policy matters. She also serves as co-chair of the Emerging Technologies industry team and a member of the Life Sciences industry team. She provides clients with practical, operational, and business-focused guidance related to complex issues such as compliance with regulations, cross-border data transfers, data protection contracts, and development of compliant privacy and cybersecurity policies and documentation
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This program will provide legal professionals and business leaders with essential insights regarding how chatbots, third-party chat solutions, and online tracking can raise legal challenges, including in the areas of privacy, AI regulation, consumer protection and fraud. Participants will explore the legal framework related to these types of online communications, including recent developments under key laws, such as the California Invasion of Privacy Act (CIPA) and the implications of recent court rulings. The session will focus on addressing key areas of legal risk and how to maintain compliance and transparency when implementing these technologies on websites and apps. Additionally, attendees will learn how to best evaluate third-party chat solutions and tracking technologies to reduce legal risk and maintain compliance with applicable law.
Key topics to be discussed:
Date / Time: April 18, 2025
Closed-captioning available
Jacqueline Cooney | Arnall Golden Gregory LLP
Jacqueline Cooney is a partner and co-chair of the Privacy & Cybersecurity practice with 30 years of experience handling privacy, governance, risk, compliance, and public policy matters. She also serves as co-chair of the Emerging Technologies industry team and a member of the Life Sciences industry team.
Jackie has deep experience in U.S. and EU privacy and cybersecurity laws and regulations. She provides clients with practical, operational, and business-focused guidance related to complex issues such as compliance with regulations, cross-border data transfers, data protection contracts, and development of compliant privacy and cybersecurity policies and documentation. She has worked with dozens of clients across all industry including in the retail industry.
Additionally, Jackie provides breach response support, including during the first hours of a breach all the way through forensic and government investigations and notifications to individuals and government agencies. She also has experience working with U.S. and international regulators.
I. Types of chatbots, third-party chat solutions, and online tracking tools that present legal risk | 2:00pm – 2:30pm
II. Recent developments under key laws | 2:30pm – 3:00pm
Break | 3:00pm – 3:10pm
III. Implementing compliant and transparent chatbots, third-party chat solutions, and online tracking tools | 3:10pm – 3:40pm
IV. Evaluating third-party vendors | 3:40pm – 4:10pm
Approved for CLE Credits
2 General
Approved for CLE Credits
2 General
Approved for CLE Credits
2 General
Approved for CLE Credits
2 General
Approved for CLE Credits
2 General
Pending CLE Approval
2 General
Approved for CLE Credits
2 General
No MCLE Required
2 CLE Hour(s)
Pending CLE Approval
2 General
Approved via Attorney Submission
2.5 General Hours
Pending CLE Approval
2 General
Approved for CLE Credits
2.4 General
Pending CLE Approval
2 General
Pending CLE Approval
2 General
Approved for CLE Credits
2 General
Pending CLE Approval
2 General
Pending CLE Approval
2 Substantive
Pending CLE Approval
2 General
Pending CLE Approval
2 General
No MCLE Required
2 CLE Hour(s)
No MCLE Required
2 CLE Hour(s)
Pending CLE Approval
2 General
No MCLE Required
2 CLE Hour(s)
Pending CLE Approval
2 General
Approved for CLE Credits
2.4 General
Pending CLE Approval
2 General
Pending CLE Approval
2 General
Pending CLE Approval
2 General
Approved for CLE Credits
2 General
Pending CLE Approval
2 General
Approved for CLE Credits
120 General
Approved for CLE Credits
2.4 General
Approved for CLE Credits
2 General
Approved for CLE Credits
2 General
Approved for CLE Credits
2.4 General
Pending CLE Approval
2 General
Pending CLE Approval
2.5 General
Pending CLE Approval
2 General
Approved for CLE Credits
2 General
Pending CLE Approval
2.5 General
Pending CLE Approval
2 General
No MCLE Required
2 CLE Hour(s)
Approved for CLE Credits
2 General
Approved for CLE Credits
2 General
Pending CLE Approval
2 General
Not Eligible
2 General Hours
Approved for CLE Credits
2 General
Approved via Attorney Submission
2 Law & Legal Hours
Pending CLE Approval
2.4 General
Pending CLE Approval
2.4 General
Pending CLE Approval
2 General
only $395 yearly
only $395 yearly