Dolly Hernandez | Rafool, PLLC

Dolly Hernandez represents high-net-worth individuals in complex marital and family law matters. She assists individuals in the dissolution of marriage, equitable distribution, alimony, child support, parenting and time-share issues, paternity, and prenuptial agreements. With a J.D. from the University of Miami School of Law and extensive speaking engagements and publications in family law, she is recognized for her expertise, having been included in “The Best Lawyers in America” and “Florida Super Lawyers” multiple times. Active in various legal associations, including the American Bar Association and the Hispanic National Bar Association, she has held leadership roles and contributed to significant legal publications. Additionally, she is fluent in Spanish and has served on the Board of Directors for the American Red Cross, demonstrating her commitment to both her clients and the community.

I. Understanding the importance of client interviews | 2:00pm – 2:10pm

II. Techniques for effective communication | 2:10pm – 2:20pm

III. Key questions to ask during the initial meeting | 2:20pm – 2:30pm

IV. Building trust and rapport with clients | 2:30pm – 2:40pm

V. Essential element | 2:40pm – 2:50pm

VI. Managing expectations and navigating difficult conversations | 2:50pm – 3:00pm

• Setting realistic expectations with clients
• Techniques for handling difficult conversations
• Strategies for managing client emotions
• Effective communication during challenging situations