Navigating Legal Risks in the Quick‑Service & Fast‑Casual Restaurant World (Presented by HospitalityLawyer.com®)

Juliette Gust
Jessica Cook
John Thomas
Juliette Gust | Ethics Suite
Jessica Cook | Fisher Phillips
John Thomas | Gray Robinson
On-Demand: February 19, 2025

1.5 hour CLE

Tuition: $395.00
Subscribe to myLawCLEs All-Acces Pass...
Get this course, plus over 1,000+ of live webinars.
Learn More
This program is only available to All-Access Pass Members.
All-Access Pass

Free access to all CLE programs w/active subscription. Annual subscription only $395/yr.

Training 5 or more people?

Sign-up for a law firm subscription plan and each attorney in the firm receives free access to all CLE Programs

Program Summary

Session I – The Hidden Cost of Employee Theft: Tackling Fraud in the QSR and Fast Casual Industry – Juliette Gust

Every year, billions vanish due to employee theft and fraud, but the true cost goes beyond missing cash. From fake voids and sweetheart deals to inventory scams and payroll fraud, dishonest employees exploit weak spots, costing businesses more than just money. In this eye-opening session, we’ll explore the staggering financial impact of theft in the industry, uncover who’s stealing and why (it’s not always who you expect), and expose common scams that silently erode business revenue. More importantly, we’ll discuss effective prevention strategies to safeguard your bottom line and mitigate the hidden costs, ranging from reputation damage to increased prices. Don't let theft eat away at your business. Learn how to spot, stop, and prevent it before it’s too late.

Key topics to be discussed:

  • The staggering financial impact of theft in the industry
  • Who’s stealing and why
  • Common scams that silently erode business revenue
  • Effective prevention strategies to safeguard your bottom line
  • How to mitigate the hidden costs, ranging from reputation damage to increased prices

Session II – Protect Your Dram Shop: An Outline of Liability for Alcohol Retailers – John Thomas

This session will explore the key elements of dram shop liability and the circumstances under which licensees can be held responsible for damages caused by intoxicated customers. We will examine how liability laws vary across states, the additional penalties businesses may face, and practical strategies to mitigate these risks.

Key topics to be discussed:

  • Fundamentals of dram shop liability
  • Legal standards & elements of a claim
  • Jurisdictional variability
  • Potential penalties for violations
  • Risk mitigation strategies for alcohol retailers

Session III – Increased Immigration Enforcement: Steps Employers Should Take to Prepare – Jessica Cook

In today’s environment, businesses must be prepared for immigration workplace enforcement actions. This session will review how employers can prepare for Department of Homeland Security investigations and ICE raids and ensure compliance with immigration laws to minimize disruption to business operations, protect your employees and business interests, and reduce potential penalties and liabilities.

Key topics to be discussed:

  • Current immigration enforcement landscape
  • Preparing for DHS and ICE Investigations
  • I-9 compliance and recordkeeping
  • Employee rights and employer responsibilities
  • Minimizing business disruption and legal risk

Closed-captioning available

Speakers

Juliette Gust | Ethics Suite

A Certified Fraud Examiner since 2007, Juliette has personally conducted or overseen over 2,200 investigations spanning 75 countries and provided guidance on more than 11,000 employee ethics line reports concerning misconduct, theft, fraud, and employee relations. As the former Director of Internal Audit at one of the world’s leading hotel companies, Juliette spearheaded the Global Fraud & Investigations team. She played a pivotal role as Project Manager and core member of the company’s Anti-Corruption Compliance Program, where she developed a best-in-class global anti-corruption risk assessment, third-party due diligence, and audit program. Before dedicating herself to forensic accounting and fraud examination, Juliette built extensive leadership experience in hospitality operations, managing large teams at high-volume locations such as New York City and Las Vegas. She also served as a Big 4 accounting firm senior manager and subject matter expert for the Forensics, Hospitality, and Regulatory advisory practices.

 

Jessica Cook | Fisher Phillips

Jessica Cook is a partner in our Atlanta office who has 19 years of experience representing local, national, and multinational companies in employment-based immigration law. Her practice focuses on immigration law in the information technology, manufacturing, financial services, healthcare, education, and hospitality industries.

Jessica passionately partners with her clients to provide thorough, strategic, and responsive immigration advice. She provides personalized solutions tailored to each client’s unique needs and objectives. She takes pride in her ability to simplify the complexities of immigration law, empowering her clients to make informed, strategic decisions that align with their business goals while ensuring compliance with regulatory requirements.

Jessica advises employers in all areas of immigration, including nonimmigrant and immigrant visa applications, outbound visas, immigration compliance for mergers and acquisitions and I-9 and E-Verify compliance. She represents employers in government investigations, including ICE I-9 audits, USDOL investigations, and USDOJ charges of discrimination under the anti-discrimination provisions of the Immigration and Nationality Act. She frequently provides management training on immigration-related subjects and speaks on immigration topics.

Jessica serves in leadership roles within the firm, including membership on the firm’s Development Committee and the Associate Evaluation Committee. She also chairs the Atlanta office’s Attorney Engagement and Wellness Committees. Jessica’s pro bono legal work has included providing immigration advice to nonprofits and religious organizations and filing U visa applications for victims of crimes.

Jessica was recommended as a leading practitioner for Immigration Law by The Legal 500 United States (2021-2022). She was also selected to Daily Report’s “On the Rise” Class of 2016.

 

John Thomas | Gray Robinson

John Thomas is an associate in the GrayRobinson Tampa office and serves as the operations manager of the firm’s Regulated Products Section. John excels at guiding clients through the dynamic alcohol beverage industry, providing guidance on laws governing the manufacturing, importation, distribution, marketing, sale, and consumption of beer, wine, distilled spirits, and other licensed beverages. As operations manager for the Regulated Products Section, John develops, implements, and oversees strategies to streamline licensing, research, and technology. He also coordinates workflow among licensing specialists, ensuring each task is handled by the most appropriate and effective team for every client.

Agenda

Session I – The Hidden Cost of Employee Theft: Tackling Fraud in the QSR and Fast Casual Industry | 12:00pm – 12:30pm

  • The staggering financial impact of theft in the industry
  • Who’s stealing and why
  • Common scams that silently erode business revenue
  • Effective prevention strategies to safeguard your bottom line
  • How to mitigate the hidden costs, ranging from reputation damage to increased prices

Session II – Protect Your Dram Shop: An Outline of Liability for Alcohol Retailers | 12:30pm – 1:00pm

  • Fundamentals of dram shop liability
  • Legal standards & elements of a claim
  • Jurisdictional variability
  • Potential penalties for violations
  • Risk mitigation strategies for alcohol retailers

Break | 1:00pm – 1:10pm

Session III – Increased Immigration Enforcement: Steps Employers Should Take to Prepare | 1:10pm – 1:40pm

  • Current immigration enforcement landscape
  • Preparing for DHS and ICE Investigations
  • I-9 compliance and recordkeeping
  • Employee rights and employer responsibilities
  • Minimizing business disruption and legal risk

Credits

Alaska

Approved for CLE Credits
1.5 General

Our programs are CLE-eligible through Alaska’s recognition of multi-jurisdictional reciprocity.
Alabama

Approved for Self-Study Credits
1.5 General

Arkansas

Approved for CLE Credits
1.5 General

Arizona

Approved for CLE Credits
1.5 General

California

Approved for CLE Credits
1.5 General

Colorado

Pending CLE Approval
1.5 General

Connecticut

Approved for CLE Credits
1.5 General

District of Columbia

No MCLE Required
1.5 CLE Hour(s)

Delaware

Pending CLE Approval
1.5 General

Florida

Approved via Attorney Submission
2 General Hours

Receive CLE credit in Florida via attorney submission.
Georgia

Pending CLE Approval
1.5 General

Hawaii

Approved for CLE Credits
1.8 General

Iowa

Pending CLE Approval
1.5 General

Idaho

Pending CLE Approval
1.5 General

Illinois

Pending CLE Approval
1.5 General

Indiana

Pending CLE Approval
1.5 General

Kansas

Pending CLE Approval
1.5 Substantive

Kentucky

Pending CLE Approval
1.5 General

Louisiana

Pending CLE Approval
1.5 General

Massachusetts

No MCLE Required
1.5 CLE Hour(s)

Maryland

No MCLE Required
1.5 CLE Hour(s)

Maine

Pending CLE Approval
1.5 General

Michigan

No MCLE Required
1.5 CLE Hour(s)

Minnesota

Pending CLE Approval
1.5 General

Missouri

Approved for CLE Credits
1.8 General

Mississippi

Pending CLE Approval
1.5 General

Montana

Pending CLE Approval
1.5 General

North Carolina

Pending CLE Approval
1.5 General

North Dakota

Approved for CLE Credits
1.5 General

Our programs are CLE-eligible through North Dakota’s recognition of multi-jurisdictional reciprocity. Section 1, Policy 1.14
Nebraska

Pending CLE Approval
1.5 General

myLawCLE reports attendance to Nebraska on each attorney’s behalf for all programs. Please do not self-report.
New Hampshire

Approved for CLE Credits
90 General minutes

As of July 1, 2014, the NHMCLE Board no longer provides pre- or post-approval of courses. Attendees must self-determine whether a program is eligible for credit, and self-report their attendance online at www.nhbar.org, based on qualification provisions of Rule 53.
New Jersey

Approved for CLE Credits
1.8 General

Our programs are CLE-eligible through New Jersey’s recognition of multi-jurisdictional reciprocity, except for the courses required under BCLE Reg. 201:2
New Mexico

Approved for Self-Study Credits
1.5 General

Nevada

Pending CLE Approval
1.5 General

New York

Approved for CLE Credits
1.8 General

Our programs are CLE-eligible through New York’s Approved Jurisdiction Group “B”.
Ohio

Approved for Self-Study Credits
1.5 General

Oklahoma

Pending CLE Approval
2 General

Oregon

Pending CLE Approval
1.5 General

Pennsylvania

Approved for CLE Credits
1.5 General

Rhode Island

Pending CLE Approval
2 General

South Carolina

Pending CLE Approval
1.5 General

South Dakota

No MCLE Required
1.5 CLE Hour(s)

Tennessee

Pending CLE Approval
1.5 General

Texas

Approved for CLE Credits
1.5 General

Utah

Pending CLE Approval
1.5 General

Virginia

Not Eligible
1.5 General Hours

Vermont

Approved for CLE Credits
1.5 General

Washington

Approved via Attorney Submission
1.5 Law & Legal Hours

Receive CLE credit in Washington via attorney submission.
Wisconsin

Pending CLE Approval
1.5 General

West Virginia

Pending CLE Approval
1.8 General

Wyoming

Pending CLE Approval
1.5 General

#1 CLE Access Program

  • Over 1,000 Live CLE Webinars each year
  • All CLE webinars broadcasted in last 12 months
  • Programs covering over 35 practice areas
  • Hot topics & changes in the law
  • All formats: Live, Replay, and On-demand
  • Accreditation in every state

Access every CLE webinar,
every format, all year long!

myLawCLE All-Access Pass

only $395 yearly


Register Now

#1 CLE Access Program

  • Over 1,000 Live CLE Webinars each year
  • All CLE webinars broadcasted in last 12 months
  • Programs covering over 35 practice areas
  • Hot topics & changes in the law
  • All formats: Live, Replay, and On-demand
  • Accreditation in every state

Access every CLE webinar,
every format, all year long!

myLawCLE All-Access Pass

only $395 yearly


More CLE Webinars
Upcoming CLE Webinars
Microsoft Copilot AI tool for Lawyers (Part 2)
Microsoft Copilot AI tool for Lawyers (Part 2) Thu, July 31, 2025
Live Webcast