Navigating Multistate AG Investigations: Tools and Tactics (Presented by Troutman Pepper Locke)

Ashley L. Taylor, Jr.
Clayton S. Friedman
Namrata Kang
Ashley L. Taylor, Jr. | Troutman Pepper Locke LLP
Clayton S. Friedman | Troutman Pepper Locke LLP
Namrata Kang | Troutman Pepper Locke LLP
Live Video-Broadcast: August 20, 2025

2 hour CLE

Tuition: $395.00
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Program Summary

Join Ashley Taylor and Clayton Friedman, co-leads of Troutman Pepper Locke’s nationally recognized State Attorneys General team, along with associate Namrata Kang, for an in-depth exploration of Attorney General (AG) investigations. This presentation will focus on multistate actions, recent trends, and emerging regulatory challenges. With decades of experience in both single and multistate AG investigations, the panelist will provide you with essential tools to effectively manage these complex processes.

The panel-style presentation will guide you through the entire investigation process, from the initial AG contact to securing an optimal settlement. You will gain actionable insights and best practices for handling large volumes of Electronically Stored Information (ESI) requests while maintaining confidentiality in accordance with diverse open records laws. Enhance your negotiation strategies and learn effective escalation tactics. Additionally, explore post-settlement obligations, including compliance reporting and monitor management, within the dynamics of multistate investigations and shared state responsibilities.

Key topics to be discussed:

  • Understanding multistate and single-state AG investigations
  • Investigation lifecycle and strategic response
  • Managing confidentiality and discovery including Electronic Stored Information (ESI)
  • Settlement and post-resolution obligations
  • Regulatory trends and emerging enforcement priorities

Date / Time: August 20, 2025

  • 1:00 pm – 3:10 pm Eastern
  • 12:00 pm – 2:10 pm Central
  • 11:00 am – 1:10 pm Mountain
  • 10:00 am – 12:10 pm Pacific

Closed-captioning available

Speakers

Ashley L. Taylor, Jr. | Troutman Pepper Locke LLP

Ashley is co-leader of the firm’s nationally ranked State Attorneys General practice, vice chair of the firm, and a partner in its Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group. He helps his clients navigate the complexities involved with multistate attorneys general investigations and enforcement actions, federal agency actions, and accompanying litigation.

Ashley’s clients benefit from his experience as a former deputy attorney general and the insights gained from handling high stakes matters before every state attorney general (AG) in U.S. as well as the federal agencies that regulate his clients’ businesses. While he is experienced across a wide range of heavily regulated sectors, Ashley offers exceptional experience in the financial services industry, including issues involving the Federal Credit Reporting Act (FCRA), the Fair Debt Collections Practices Act (FDCPA), State Consumer Protection laws, and before agencies such as the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC).

The outcomes Ashley achieves on behalf of his clients are due, in part, to his knowledge of the regulatory enforcement priorities of each state AG and their approaches to enforcement actions and investigations. His long-standing relationships with personnel at all levels in state AG offices throughout the U.S., combined with his ability to apply effective risk management strategies in the face of multiple government actions and litigations, enables him to efficiently resolve his clients’ largest and most mission-critical challenges. As government scrutiny continues to intensify across many consumer facing industries, Ashley informs his clients of the latest regulatory trends and emerging issues through comprehensive counseling and frequent thought leadership.

Ashley is deeply involved with attorneys general organizations, including the National Association of Attorneys General (NAAG). He founded, and co-chairs the American Bar Association committee on state attorneys general matters. He previously served as a commissioner on the U.S. Commission on Civil Rights, appointed by President Bush from 2004 to 2010.

As a thought leader, Ashley provides ongoing analysis and commentary on regulatory developments. He often writes about issues in the state and federal regulatory landscape, and his work can be found on the firm’s Regulatory Oversight blog.

 

Clayton S. Friedman | Troutman Pepper Locke LLP

Clay co-leads the firm’s State Attorneys General practice and is nationally ranked by Chambers USA for AG Government Relations and in Best Lawyers for Advertising Law. He has dedicated his entire career to state attorney general and federal work, serving for nearly a decade in a senior role and more than 25+ years in private practice. Clay focuses his practice on helping industry-leading companies mitigate the risks associated with state and federal regulatory investigations and associated litigation.

Clay is experienced in industries such as energy, mass media, telecommunications, and technology, as well as other highly scrutinized sectors such as consumer finance and fintech. Companies facing matters involving advertising, marketing, unfair or deceptive practices, and privacy concerns view him as a go-to advisor, drawing upon his 35-year track record of experience with these and related regulatory issues.

Clay regularly leads national defense teams before all 50 state attorneys general in singular and multistate regulatory actions, and in actions before the Federal Trade Commission, the Consumer Financial Protection Bureau, and other local, state, and federal agencies. He draws from this experience to provide clients with a clear-cut roadmap in situations that are often fraught with uncertainty.

Clients such as publicly traded companies and their boards also seek Clay’s advice for day-to-day issues at the intersection of regulatory compliance and corporate governance. His approach incorporates battle-tested strategies and well-informed insights gained from years of resolving bet-the-company challenges. Clay works closely with clients to provide strategies on how to approach — and avoid — enforcement actions.

Before entering private practice, Clay held senior positions in the Office of the Attorney General, State of Missouri, including as assistant deputy attorney general, director of multistate litigation, and Kansas City regional office manager. As lead counsel in several multistate enforcement actions, he handled national settlements with major automotive repair and manufacturing corporations, credit reporting agencies, and national retailers. Clay, a recipient of the prestigious NAAG Staff Member of the Year Award for his leadership and contributions to the National Association of Attorneys General (NAAG), has also served as the NAAG’s chief counsel and director of business regulation. He is a regular speaker at NAAG’s complex consumer protection trainings.

 

Namrata Kang | Troutman Pepper Locke LLP

Namrata (Nam) is an associate in the firm’s Regulatory Investigations, Strategy + Enforcement (RISE) Practice Group, based in the Washington, D.C. office. She routinely advises clients on a wide variety of state and federal regulatory matters, with a particular emphasis on state consumer protection laws relating to consumer financial services and marketing and advertising. Nam’s experience transcends multiple industries, including financial services, telecommunications, media, and sports betting.

Nam actively represents clients in various federal and state regulatory investigations. She has considerable experience managing matters before prominent regulatory bodies such as the Federal Trade Commission, Consumer Financial Protection Bureau, and state attorneys general. Nam also advises clients on routine compliance matters to help navigate complex regulatory and statutory frameworks.

Nam regularly provides ongoing commentary and analysis on developments in the state and federal regulatory landscape through the firm’s Regulatory blog, Regulatory Oversight.

Agenda

I. Understanding multistate and single-state AG investigations | 1:00pm – 1:20pm

II. Investigation lifecycle and strategic response | 1:20pm – 1:40pm

III. Managing confidentiality and discovery including Electronic Stored Information (ESI) | 1:40pm – 2:00pm

Break | 2:00pm – 2:10pm

IV. Settlement and post-resolution obligations | 2:10pm – 2:40pm

V. Regulatory trends and emerging enforcement priorities | 2:40pm – 3:10pm

Credits

Alaska

Approved for CLE Credits
2 General

Our programs are CLE-eligible through Alaska’s recognition of multi-jurisdictional reciprocity.
Alabama

Pending CLE Approval
2 General

Arkansas

Approved for CLE Credits
2 General

Arizona

Approved for CLE Credits
2 General

California

Approved for CLE Credits
2 General

Colorado

Pending CLE Approval
2 General

Connecticut

Approved for CLE Credits
2 General

District of Columbia

No MCLE Required
2 CLE Hour(s)

Delaware

Pending CLE Approval
2 General

Florida

Approved via Attorney Submission
2.5 General Hours

Receive CLE credit in Florida via attorney submission.
Georgia

Pending CLE Approval
2 General

Hawaii

Approved for CLE Credits
2.4 General

Iowa

Pending CLE Approval
2 General

Idaho

Pending CLE Approval
2 General

Illinois

Pending CLE Approval
2 General

Indiana

Pending CLE Approval
2 General

Kansas

Pending CLE Approval
2 Substantive

Kentucky

Pending CLE Approval
2 General

Louisiana

Pending CLE Approval
2 General

Massachusetts

No MCLE Required
2 CLE Hour(s)

Maryland

No MCLE Required
2 CLE Hour(s)

Maine

Pending CLE Approval
2 General

Michigan

No MCLE Required
2 CLE Hour(s)

Minnesota

Pending CLE Approval
2 General

Missouri

Approved for CLE Credits
2.4 General

Mississippi

Pending CLE Approval
2 General

Montana

Pending CLE Approval
2 General

North Carolina

Pending CLE Approval
2 General

North Dakota

Approved for CLE Credits
2 General

Our programs are CLE-eligible through North Dakota’s recognition of multi-jurisdictional reciprocity. Section 1, Policy 1.14
Nebraska

Pending CLE Approval
2 General

myLawCLE reports attendance to Nebraska on each attorney’s behalf for all programs. Please do not self-report.
New Hampshire

Approved for CLE Credits
120 General minutes

As of July 1, 2014, the NHMCLE Board no longer provides pre- or post-approval of courses. Attendees must self-determine whether a program is eligible for credit, and self-report their attendance online at www.nhbar.org, based on qualification provisions of Rule 53.
New Jersey

Approved for CLE Credits
2.4 General

Our programs are CLE-eligible through New Jersey’s recognition of multi-jurisdictional reciprocity, except for the courses required under BCLE Reg. 201:2
New Mexico

Approved for CLE Credits
2 General

Nevada

Pending CLE Approval
2 General

New York

Approved for CLE Credits
2.4 General

Our programs are CLE-eligible through New York’s Approved Jurisdiction Group “B”.
Ohio

Pending CLE Approval
2 General

Oklahoma

Pending CLE Approval
2.5 General

Oregon

Pending CLE Approval
2 General

Pennsylvania

Approved for CLE Credits
2 General

Rhode Island

Pending CLE Approval
2.5 General

South Carolina

Pending CLE Approval
2 General

South Dakota

No MCLE Required
2 CLE Hour(s)

Tennessee

Pending CLE Approval
2 General

Texas

Approved for CLE Credits
2 General

Utah

Pending CLE Approval
2 General

Virginia

Not Eligible
2 General Hours

Vermont

Approved for CLE Credits
2 General

Washington

Approved via Attorney Submission
2 Law & Legal Hours

Receive CLE credit in Washington via attorney submission.
Wisconsin

Pending CLE Approval
2 General

West Virginia

Pending CLE Approval
2.4 General

Wyoming

Pending CLE Approval
2 General

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